|
Custom Color Set
|
66,982 Verified Client Reviews |
|
Sort by: |
|
Totally RED after telling them NO REDI don’t know why people don’t listen to me. I told you this would be too red and it’s bright orange. Totally disgusted and furious. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsChristine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't cover all grays.I am requesting a lighter color. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMy Name is Panama - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Made my hair soft.I like the color over all just not good grey coverage. It caused my grey hair to turn a ugly brownish greyish color. I would have rather had my silver grey hair. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLynsy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not what I wantedI asked for Classic Red with Medium brown and got violet/cranberry red with chocolate brown almost black roots. I was disappointed. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsChristina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wanted rich auburn and got poop brownHelp! I want to be a red head again. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLaura - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom ColorI love the color and it covered my gray very well. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLucy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love my colorist SarahYou got it perfect Sarah! I love that an ends refresher, or toner or whatever it is I need to get my end result is included in my custom order. Over the past year, you have built my confidence in dying my hair at home, knowing you did the technical part on the back end. Thank you for everything! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSarah - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Hair colorI luv the adjustment u made. My hair looks fabulous Thank u 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsElizabeth - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
This is a hitI love this shade. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsChristina - We're so happy to hear that you're enjoying your custom hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Not what I was going for...I thought I was getting more of brown color but it is definitely red. I thought I made it clear that I eventually wanted to go honey blonde. Not sure how I ended up with red. I might try this one more time but if I'm not getting what I want then I will buy somewhere else. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTiffany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |