66,982 Verified Client Reviews |
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Well worth it!I messaged my colorist a few times before getting the color just right, and it has been so easy to touch up my greys. I cant even imagine how much money it has saved me. I can honestly say I was spending almost $1000 a year at one point to get my hair done. I have really been enjoying my "natural" hair these days and the color lasts quite a while. I dont need to reapply until it grows out. 10/10 for sure. Also I want to add that it is so easy to make changes to your color or shipment dates. I really appreciate that in this company and it makes me remain a loyal customer! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
❤️❤️❤️Love my color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBetty - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
brassyColored roots as instructed- color is very brassy and red. I would love a ashy tone for future orders 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsTracey - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Worst experience everThe first time I received my hair color from esalon, it was the right color which was natural black. The second time I received my hair color from them, they sent me a reddish tinted color and I hate that color in my hair. Not knowing my hair color would turn out that color I dyed my hair and afterwards it looked horrible. I did not change anything in my plan so I have no idea why they sent me that color. I even emailed them about it and they told me to send them a picture which was yesterday and they still have not gotten back to me. You can’t mess with peoples hair. I was furious. I will not ever use their products again. I found a better product to use and got my hair back to how I wanted it. Just warning you all that you never know what color they will send you. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNidhi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Brown not redThis hair color is a lot of brown and very little red so I will be reapplying a different color to it to get back to my red head that I have had for 30 years 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Super awesomeReceived my customize color and it was worth it! Easy to read instructions, great gray coverage. Can’t wait for my next order! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMigdalia -Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect colourIt was taken me a few changes to get the colour that’s right for me, but ESalon made the adjustments, as I asked, and now it’s perfect, it doesn’t look like my hair is dyed, it’s also very shiny. I love it 0 of 0 people found this review helpful. Did you? |
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Beautiful colorI love this color ! It is very natural . I use ammonia free because I have bad skin allergies. I’ve used it several times now and my only complaint is it doesn’t give enough grey coverage . I still have a lot of visible grey around my crown upon completing the dye kit. I will definitely try this color in the permanent option! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlison - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
My hair feels amazingThe color brings out my eyes and my hair feels healthier than it was before I dyed it with this dye(if that’s even possible) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
They got it right!!After becoming tired of spending 100's of dollars at salons and never getting exactly the color I want (remotely matching my natural red hair color), I decided to try esalon. My hair color has never looked so natural! They mixed the colors perfectly and delivered exactly what I wanted. I was SHOCKED! Now I have the perfect hair color and a lot more money in my wallet! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCassy - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |