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Custom Color Set
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66,541 Verified Client Reviews |
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great all over coveragegreat all over coverage just a little darker than what im used to but ill get my colorist to adjust my next order. 0 of 1 people found this review helpful. Did you? |
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FailDid not cover my gray hair 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Ooo-red!My Mom had red hair and not one of her 3 kids got the same "strawberry blonde." So I took the plunge on my short, grey hair. I love the color, but my biggest critics, 2 daughters, said it needed to be darker because the current color washed out my face. I didn't think so, but I'm open to playing around. So this time, I asked Jennifer to darken it a bit. We'll see in about 45 minutes. Can't wait! Thanks, Jennifer for working with me. 6 of 8 people found this review helpful. Did you? |
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Better than the salon!Everything you need in one kit. My color is fabulous. Thank you Nicole! I will never go back to the salon! 4 of 6 people found this review helpful. Did you? |
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Love itThis is exactly the color I've been looking for, Thank You 😊 2 of 4 people found this review helpful. Did you? |
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Love my new colorThank you for my new color. It is spot on perfect as to what I wanted. Love, Love, Love it!!!! 1 of 3 people found this review helpful. Did you? |
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Damaged both times.923770 order was.damaged.just like the first. Have pics 601.395.5005 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsChristy - We're truly sorry that your order arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, so please keep an eye on your inbox for more details. |
Just the colour I wanted!Brilliant product. Felt like a treat colouring my hair. The shade is exactly what I wanted, just the right tones of auburn and red. Definitely the best colour I have achieved at home. I am converted! 5 of 5 people found this review helpful. Did you? |
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Color made roots slightly orangeThe color made my roots slightly orange looks awful 2 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsRonnie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color is fine, but my skin reactedFor some reason, I have itchiness on my skin - hairline. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsStella - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |