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Custom Color Set
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66,982 Verified Client Reviews |
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Smashed itThis time girls you smashed it.... please keep this prescription because it is PERFECT and exactly the colour and coverage I have been after, perfect timing... wedding is in 10 days... Thank you XXX 0 of 0 people found this review helpful. Did you? |
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Beautiful matchLoved this color and matched so well with my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
tweeked my colorI asked them to lighten my color a little and I love it! I've been a customer for 8 years and have no complaints with the service or the qulity of the colors! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Amazing!My estylist nailed the color I wanted. So pleased. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Nice colorVery pleased with the change of color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Exactly the color I wanted.I am a natural redhead,but as I get older, my hair fades.I have tried all major brands...sometimes with awful results. Too red too blonde too brown too orange !!!! I thought I would try this as a final attempt....I wish I had tried this years ago. I am really pleased !!! It is the perfect color. I know red is the hardest to match, but you got it to match just right! Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHannah - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
HorribleInstead of copper with light auburn I got raspberry. Im pretty angry 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Wanted blond, not redI was a light blonde with a brassy red tent at the root I wanted to get rid of. I wanted to be a darker blonde without any red tent. I got a darker color but red. Just what I didn’t want. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsFrances - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Did not cover greysI was really disappointed with this batch. Normally it’s great, but I coloured my hair Sunday and on Monday I’m seeing grey hairs in the mirror. Feels like a waste of money and I’m wondering if I should cancel my subscription if it won’t cover greys. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKathryn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn't feel much different than a drugstore brandWasn't overly impressed with my color, to be honest. I think my color turned out too orangey red to be considered mahogany. (I was imagining a very deep wine, burgundy or Merlot red) like super vibrant. But as it turned out, not quite my vision. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |