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Custom Color Set
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66,982 Verified Client Reviews |
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AMAZING!!Easy to apply, beautiful results, why haven’t I done this sooner? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSelma - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
First Time Using eSalson!I like my color! The directions were very easy to follow and I think it turned out well. Although next time I will probably order both the custom color and the custom ends refresher because the one bottle was barely able to cover everything. If you have a lot of hair like me you’ll probably need two bottles. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Heidi - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your order. We are excited to continue working with you! As a reminder, your next order will process on August 4th. |
Thank you!The changes to my color were exactly what I was looking for! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Wendy - We are so very happy to hear that you are loving your adjusted eSalon color! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your order. |
Color is a too dark, but I do like the product.How can I adjust my color? I would like more copper and less brown. This first time it was a little dark. I do like the product, and the way my hair feels after coloring. Any way to cut back on the packaging to be more eco friendly? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndi - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Wrong color!I ordered intense red and what I received was black!!! The smell of ammonia is overwhelming! Cancelling this product! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Slightly Disappointed with the qualityOrdered for the first time to try at home hair color, the color itself was much lighter and although it gave good highlights like feeling on the hair, the roots were lighter than the strands and looked uneven . The coverage lasted for just a couple weeks.Almost 3 months from coloring, now my hair is super dry although I take good after care . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSavitha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Brilliant customer serviceThe colour isn’t yet what I want but must say I love it! Carefully blended to obtain exactly what I requested for… get rid of the red and go towards a chocolate shade. Well balanced and easy to use, did not damage my hair or my scalp ( as any other hair dye would have done as my scalp is really sensitive). On top of everything it came personalised and the attention to details blew me away! I am incredibly happy I have discovered them. Their customer service and attention to detail is spot on! Totally recommend! ❤️ 0 of 0 people found this review helpful. Did you? |
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Best I’ve ever used.Very happy with color and grey coverage. Highly recommend them. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Gorgeous depth of colorI have very little experience when it comes to coloring my hair, but with eSalon's easy to follow directions and the help from an experienced colorist, ugly mistakes were avoided. My color is just beautiful, and what I love the most is that some people see a subtle change, but they can't put their finger on it! My new color not only looks great, but it makes me feel even more beautiful. Thank you eSalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Jennifer - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
New color!This is my first time using esalon and I love the color. It's exactly what I wanted! The only thing is it seems to wash out a little bit every time I wash my hair. Not sure why. Love the color though. Just wish it lasted longer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |