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Color Set
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66,713 Verificado Comentarios de clientes |
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Good Quality ColorI really liked the color that was picked out for me. I didn't particularly love the method of rinsing the color to my ends. I followed the directions to a T, but it seems my roots are super dark and the rest of my hair may have gotten a slight tint. I'm all for having dimension in my hair, but I wish it left the rest of my hair just a bit darker. No one even noticed that I colored it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwfulMessed up my hair and I spent 5 hours in the salon getting it fixed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeghan - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Did not want red under tones..I specifically requested no undertones. The color I chose via the photos was a medium dark golden blonde. After fully following instructions I was totally disappointed in final color. I did not want red tones. I am totally dissatisfied with this professionally mixed color. It does look like I will now have to add blonde highlights to camouflage the red undertones. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
rootsi was hoping that the coverage on my roots would last a little longer. I dyed my hair on monday 8/21 and today sunday 8/28 its starting to show. feel a little bummed thought it would last one more week before it started to show. feel like i need to move up my date on getting my order shipped out. thoughts 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeticia - We’re sorry to hear that you were unhappy with the gray coverage of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color was too darkI'm dissatisfied with the hair color sent to me. It was too dark, I ordered dark brown and my hair is black. Dreading having to take this color out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeronica - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Perfect color!!!I have been trying to get this color for 3yrs. Gone to many different Salons and played over 200$ at each appointment and never came out with what I wanted. UNTIL NOW!! 17.00$ and got exactly what I wanted!! Beyond happy with the color!! Only issue is wasn't enough dye for my hair but in all fairness my hair is ridiculously long (pass my butt) and thick. But still extremely happy!! Customer for life right here!!! Edit. My first dye was perfect.. unfortunately the second shipment was more of a red color. I decided to continue with the "autoship" hoping the next one would be better. But this recent shipment, the dye was even more red.. very disappointing as I had been so pleased with the first color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElisa - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
So disappointedI was after a red copper, as per what I put in. The result is so dark and doesn't have a tinge of copper in it. It looks no different from the drugstore hair-dyes that are unflattering. Really disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Color changeI wanted the color to be more red but instead it was darker brown. I am okay with dark brown for now but if this will be the color, then I want to keep my original color, golden brown with mahogany, 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCorey - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
BadI was not happy with my color at all. I went from a medium brown to black. The hair color totally changed my color instead of keeping it the same Not happy with results at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Lovely colourLovely colour I was over the moon with this dye at first. But alas it only lasted 2 weeks before my grey was showing again. And for £14 I could get 2 hair dyes in a supermarket. I don't mind the cost if only a dye would last more than 2 weeks ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy - We’re sorry to hear that you were unhappy with the gray coverage of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |