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Custom Color Set
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66,516 Verified Client Reviews |
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Had to redo my colour, and I love it!The initial batch I received was a bit too dark/brown for my liking. Beautiful colour, just not what I wanted. I had no problem at all revamping the colour with the ESalon team and I feel that I won't have any issues going forward, should I wish to change it up once again. Thank you all so very much! 1 of 1 people found this review helpful. Did you? |
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Did not work on rootsSpent 3 times the time dying my hair that I usually do, in order to make sure that I followed directions exactly to get the results advertised. Now that my hair is dry, I see my roots are very light brown where my grays were and my ends are a lot more black than they usually are. For 38 bucks a month or whatever this is insane. If you have gray or white roots , I do not recommend the product,as of now. . I've had better luck with cornsilk for $3. I'm so disappointed, More disappointed with the fact that , I waited for several weeks to try the first kit. As I have another kit on the way for $38 . I'm hoping that I received the package soon as I can try it just on the roots right away , maybe it'll work better I don't know. For now I'm cancelling my subscription, You just need to go to the salon for my kind of hair situation. At least with the inexpensive box dye, I could afford to do it every 2 weeks. The cheap stuff doesn't cover for very long but it actually did dye the roots. I'll try again when the root kit gets here, maybe I did something wrong , hopefully is the case. The first kit, I did the introductory offer, which was pretty inexpensive and I paid $10 for the alligator clips, cape and color bowl and brush so, not terrible. Hopefully the $38 I spent on the kit to just dye my roots is not as big of a bummer as I think it's going to be. Color Sonic by L'Oreal here I come 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsThank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
First class!I was very apprehensive about changing to E Salon but knew I needed a better quality solution than my existing shop bought brand and the reviews sold it for me. I was not disappointed the team not only matched my colour but surpassed it, it’s much more natural and the gray coverage is 100% better. Thanks so much E Salon team! 8 of 9 people found this review helpful. Did you? |
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Beautiful color!!Thanks so much! I finally had my hair recolored - not at home but by my hairdresser and the color is beautiful. It enhances my features (eye, skin tone). I am so pleased with the results!Gray coverage is spot on!!! 6 of 8 people found this review helpful. Did you? |
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Good coverageLeaving the color on for 35 minutes helped with the resistant grays. The color is natural looking. 2 of 3 people found this review helpful. Did you? |
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Love! Love! Love!My color match was copper ash....the match is absolutely beautiful! The touch of copper brings out a brown hue that closely resembles my natural color which is in the dark blonde range. 1 of 2 people found this review helpful. Did you? |
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Not workingI tried your product and it isn't working on my hair. My hair was brown two weeks after I used it. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My hair is ruinedNow my hair is in nasty dark brown color..... thats the worst color I ever had. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLiliya - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
This product is no goodI left the color on my roots for 30 over 30 minutes. It didn’t take. Now my biggest challenge is figuring out how to cancel my subscription!!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMaura - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
GraysI love the color, but it’s not covering my grays. Any suggestions? Do I need to try a different color? 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBlanca - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |