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Custom Color Set
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66,713 Verified Client Reviews |
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Custom colorLeft my hair feeling very soft, however, it didn't completely cover my gray - even though I left it on longer than recommended. A 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsPatti- We’re sorry to hear that your hair color did not adequately cover the gray. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide better coverage. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not anywhere closeI followed precise instructions, sent in pictures and everything. My hair went from a medium brown with gold tones to dark brown with auburn in it (I want to lighten just a tad). The color I picked was Golden Copper, so I knew there would be some red. Overall I would not recommend. Also made my hair very hard to dry and oily. Will be looking elsewhere. Lastly, if you have long hair not nearly enough shampoo or conditioner is included for one use. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsShana- Thank you for your review. We’re sorry that your color formulation came out darker than you were expecting and that your hair felt dry and oily. Since you were unhappy with your results, a representative has already refunded you for your color, per our Satisfaction Guarantee. We would love to hear any further feedback about how we can improve your eSalon experience. |
Belle couleurCheveux brillants et doux. Couleur intense et magnifique couvre les cheveux blancs parfaitement. 0 of 0 people found this review helpful. Did you? |
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TeintureJe suis très satisfaite du résultat obtenu. La coloration est parfaite et m'a permis de cacher mes cheveux blancs 0 of 0 people found this review helpful. Did you? |
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TollNach einer Änderung der ersten Farbe erfüllt diese Farbe nun alles was ich wollte! Wirklich toll dieser Service. 0 of 0 people found this review helpful. Did you? |
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Super Farbe :)Farbe gefällt mir sehr gut und einfache Anwendung 0 of 0 people found this review helpful. Did you? |
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J'adore ma coloriste !Ma coloriste est toujours à l'écoute. Le set est parfait et super facile à utiliser. Le service est rapide ! Le changement de teinte était parfait avec la repousse de mes racines. Ça n'a pas abîmé mes cheveux jusqu'à présent, ils sont toujours doux. 0 of 0 people found this review helpful. Did you? |
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Color SetIch bin sehr zufrieden mit meine Haarfarbe, hält sehr lange an und möchte keine anderes Colo Set mehr haben. Dankeschön Fr.Driendl 0 of 0 people found this review helpful. Did you? |
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Endlich wieder blondIch bin sehr zufrieden! Die Farbe sieht natürlich aus, ist einfach anzuwenden und meine Haare fühlen sich gut an. Merci 0 of 0 people found this review helpful. Did you? |
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EnfinEnfin un dosage qui se rapproche bien de ma couleur naturelle... à voir dans 2 semaines après plusieur shampoings... Merci bonne journée 0 of 0 people found this review helpful. Did you? |