66,516 Verified Client Reviews |
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GreatReally love how they listen to adjustments and do a really great job! Instructions are clear and easy to do. 0 of 2 people found this review helpful. Did you? |
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Does not cover greyI love the customer service and believe colorists are experienced and customer friendly. I tried 5 times and worked with them to change my color. Looking for dark brown hair and grey coverage is not enough, I still see Grey's after following all instructions. I still like to go with them as it is ammonia free dye. I will prob give it 1 more try to order something darker.🫰 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsWe’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
The soft black didn’t take or even cover my gray.I’ve been very happy with the colors in the past. My natural color is light brown with gray around my temples. A few months ago, I dyed it ‘store bought’ mahogany. I was really looking forward to the black but, after following the instructions and getting out of the shower, it’s barely dark brown and I still have the gray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Dried hair outColor is okay. Product dried my hair out too much and made it brittle even after a deep conditioner. Won't be using it anymore 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Personalized Service & Cruelty FreeI sent a picture of my natural hair color when I was much younger. They sent me my personalized color with my name printed on it. The instructions were very easy to follow and I had a great coloring experience without any of the nasty smell. There was more than enough color to cover my long hair. Very satisfied that this is approved by the Leaping Bunny Program of cruelty free beauty products. Thank you. 6 of 8 people found this review helpful. Did you? |
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Awesome!Customer service were so friendly and helpful! They helped me to get exactly the color I wanted when it didn’t turn out exactly how I wanted the first time. The whole kit has very clear instructions and so many helpful extras like gloves and stain remover and mini shampoo. The dye also smells really nice and leaves my hair shiny which is a nice bonus. Could not recommend more. 5 of 7 people found this review helpful. Did you? |
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Exceeded my expactations.My hair feels healthy even at the four weeks mark. I am very happy with my choice. I am trying to get to my original hair color. Needs a little twigging. Overall products rock. 4 of 6 people found this review helpful. Did you? |
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AmazingThe colour is so much better than I expected :) and the coverage is amazing I got amonia free and I was worried it wouldn't cover my greys but it has so well. My hair feels in better condition very happy! 😃 4 of 6 people found this review helpful. Did you? |
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AmazingThis is the most perfect hair colour I have ever had omg I have been dreaming about it and I finally have it thank you so much I will order from here every time now 🫶🏽 5 of 8 people found this review helpful. Did you? |
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Great color matchI was very apprehensive when I first got the package and thought I would just go back to my hair colorist. But wow was I wrong. After preparing everything I followed the instructions and began the process. It was a little cumbersome but hey, for the cost difference I could deal with it. I was so excited to see the beautiful color after I washed it out. It COVERED ALL THE GRAYS and I think it turned out better than the salon. So, my bathroom is my new hair salon unless I want a cut. Now I have to figure out how to tell my stylist. I just love her and we’re good friends. I’m sure she’ll understand especially after she sees the quality off the product. Thank you for saving me $$$! 1 of 1 people found this review helpful. Did you? |