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Custom Color Set
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66,944 Verified Client Reviews |
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Faded colorIt could be better. Selected color didn't turn out dark brown it was more light chestnut, rather unattractive. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarzena - We’re sorry to hear that you were unhappy with the results of your formulation. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order and reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Covers Greys butIt covers my greys well, but after you get your second box, you only receive one of hair color bottles, not the two like you do in your first order. One little bottle of color for $25 bucks is a lot. 0 of 0 people found this review helpful. Did you? |
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hair colorI really do not why you product nt lasting ony 3weeks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah- We’re sorry that your hair color is fading faster than you expected. We see that your colorist has reached out to you to better understand your hair color needs and to see how we can best assist you. We look forward to creating your reformulation and hope to provide you with a color that will provide longer lasting results. |
did not deliver what was promised, gray came back in a couple weeks.did not deliver what was promised, gray came back in a couple weeks unlike what was promised, no one really noticed a difference in my color, no improvement. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeah - We’re sorry that you were unhappy with your color results. Since the color and coverage did not turn out as you expected, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Custom Hair ColorThis is such a high quality product. My hair color is so consistently the same color and shade. This used to be a problem for me. The service is great. I love that they notify me before the next mailing so that I can make adjustments if needed. Love this product. 0 of 0 people found this review helpful. Did you? |
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Just brilliantMy hair has never looked better 😀 Every one compliment how vibrant my hair looks 0 of 0 people found this review helpful. Did you? |
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The color match was spot on.After my first dye application the grey is gone and the color is perfect. It matches my natural shade of brown so well no one would ever know that I dyed the roots. P.S. I didn't even send a picture but they nailed it. 0 of 0 people found this review helpful. Did you? |
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Powerful hair color and well madeLow odor, easy application. I was surprised at how much better this hair coloring is than the store-bought kind you will find. This is the first hair color ever that barely left a mark on my white hair towel after rinsing. It has serious staying power. I worried that it would damage my hair more because it processed so well but it felt better than it normally does after coloring. I will definitely use this product again!! 0 of 0 people found this review helpful. Did you? |
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Great color & so easy!I love the packaging, I love the simplicity and most of all I LOVE THE COLOR!! 0 of 0 people found this review helpful. Did you? |
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So easy...comes right to my mailboxI love the ease of using this product. Covers grey too! 0 of 0 people found this review helpful. Did you? |