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Custom Color Set
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66,962 Verified Client Reviews |
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Good coverage.This product covered my grays very well. 0 of 0 people found this review helpful. Did you? |
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Love itLove having this dye system coming to my house. Also love that it is made for me specifically. 0 of 0 people found this review helpful. Did you? |
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feedback on colorI just colored my hair last week and concentrated on the part on top of my head and around my face as that's where the majority of the gray resides. I just noticed some gray today! I feel like I got better/longer coverage with what I was using before. I do love the extra touches that are put into each box. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarsha - We’re sorry to hear that your gray coverage faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Didn't last longI did love the color, but I dye my hair to cover my gray hair. This hair dye lasted just as long as the over the counter brands that I normally purchase. Since that is the case, it's more convenient to buy my dye from the store. 0 of 0 people found this review helpful. Did you? |
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Great product!Thanks for the great product! However, I'm afraid I need to cancel future mailings as they're just a bit too expensive at this time. Thank you. 0 of 0 people found this review helpful. Did you? |
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Finally the Perfect ColorI had dyed my hair with each salon earlier in the year. I loved it, but it still wasn't exactly what I wanted. After adding a note to go a bit darker, they sent out my next order in time to dye my hair before my wedding. It came out perfect. I'll probably use it for the rest of my life! 0 of 0 people found this review helpful. Did you? |
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Absolutely amazing color IDAt first I was kind of sceptical as it said I would only apply the colour to my roots and the lather it in through the rest of my hair att the end. But I did as is said and it's so awesome! I didn't thought it would be this good. The only down-side is that my hair still isn't as light as I want but it's defenitly lighter than before! 0 of 0 people found this review helpful. Did you? |
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Custom ColourI tried this followed the instructions with a lot of difficulty. You need to be a professional or have a friend to help. I have grey hairs at the temples which I find hard to cover. I thought this product would do it but alas it didn't. The colour didn't last long so I might as well stuck to the cheap colours. 0 of 0 people found this review helpful. Did you? |
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Didn't lighten as it should haveI was excited to order customized hair color for my dark brown locks. Most hair coloring will not even slightly lighten my hair without having to apply bleach beforehand. Unfortunately, customization still did not lighten my hair at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBela - We're sorry that our color was unable to achieve a light enough color to match your expectations. We see you contacted us to share this feedback and received a refund, per our Satisfaction Guarantee. Again, we apologize. |
To darkThe root color is way darker than it has been in the past. Great grey coverage but the color is almost black. Doesn't match well with past highlights and color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracy - We're sorry to hear that your color results have been darker than you expected. We see that we have been adjusting your color lighter, however we would like to remind you to follow your Personalized Instructions because pulling your roots application color through to your ends will darken your results even if the color itself is light. We hope this information is helpful and your colorist is available anytime to go over your application with you and adjust your formula. |