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Custom Color Set
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66,962 Verified Client Reviews |
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Better than salonI have been getting my hair colored at a salon for the past year. To save money, I wanted to try eSalon. I was nervous about the color - it seemed so much darker than what I'm used to. Ends up, the color is gorgeous. It toned down the brightness of the salon's color job. I couldn't be happier! 0 of 0 people found this review helpful. Did you? |
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I LOVE this haircolor!This is way better than the drugstore brand's, sticks better to grays and is easy to use! And I have complete control over my account and how often it's sent! Plus, I get an email before it's sent, so I can choose to change my order or add to it! And an email before I am charged! Very trustworthy Co.!!! I'm so happy!!! 0 of 0 people found this review helpful. Did you? |
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Perfect colorThought I would just try it out...and the color formula was absolutely perfect! I'm naturally a redhead, but my hair gets more brown as I get older. This color is my natural color and I never thought I could get this in a bottle. So happy I tried it!! 0 of 0 people found this review helpful. Did you? |
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I love ESalonMy hair always comes out beautiful. And I get several compliments on the color. I have recently thought about changing the color lighter but since everyone seems to really love the color they mix for me I have decided to keep it the same. But it is nice to know I can change it anytime. 0 of 0 people found this review helpful. Did you? |
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Great ColorYou know how hard it is to figure out what color will work; well, I sure hit it straight on with this. My first time and it looks great. I was so worried that it might be too red but it wasn't. I have so much gray and it covered all of it. Using the color chart helped. Color is amazing. 0 of 0 people found this review helpful. Did you? |
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Awesome Haircolor!This is the best hair color and program I have ever joined! I have received tons of compliments on my color and how natural it looks! I have given out tons of Referrals!!! 0 of 0 people found this review helpful. Did you? |
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It would seem that the bottle leaked inside of the box..Do i have enough to dye my hair?.. will it not take ? .. I would also like to give "zero" stars for not having weekend support other than " email" ..now i am left to my own devices..i needed to do my hair as i just had a haircut..and it now looks obvious that i need to do my hair.. ..so i will give it a try..hoping it doesn't make my hair fall out or worse yet..and yes...it can be worse than that...if half the dye takes or turns orange...again..having the " support" that you mention on the weekends would have been a great help and i would have given this rating more stars .. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPeg- We apologize that your hair color order arrived damaged. We want to make sure that your hair color application provides seamless results. Based on your account we see that we have already processed a complimentary replacement order for you. Again, we are sorry for any inconvenience. |
Hard to color matchLiked the idea of getting dye sent specifically for my hair color and type, however, color matching has been a problem. I'm hoping the next time they get it right. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We’re sorry that you were unhappy with the results of your previous order. We see that your colorist reviewed your comments and adjusted the formulation for your recent order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation. |
Hair colorThere was an uncomfortable burning sensation on my scalp when I applied the product. It didn't do permanent damage but it's not something I want on my head again. The color was dull, not pretty like the picture that was shown online. I won't order again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerri - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced an allergic reaction, we have refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a restful recovery. |
Not even close to the color chosenInstead of turing out to be dark brown with a violet tint my hair looks just dull black. I am very unsatisfied with the color it turned out and will probably have to bleach my hair to get this god awful color out. Not worth the money 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLilly - We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |