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Custom Color Set
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66,962 Verified Client Reviews |
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Exactly the tweak it neededI liked my original color formula and bought it a second time. Unfortunately due to an extended illness my third application was delayed by months. When I finally able to order my 3rd bottle, sections of my hair were pure white. I requested a slightly lighter formula. It came quickly & I applied it the next day. Love the color!! Several faculty members commented on how nice it looked. That is a boost for someone recovering from illness & feeling low. 0 of 0 people found this review helpful. Did you? |
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Best in home hair colorI love the hair color. It matches perfectly to my natural color and makes my hair feel wonderful! 0 of 0 people found this review helpful. Did you? |
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best color everI am very happy with the outcome of my hair color. I love it!!!!!! There are no whites/gray hair (just the ones I missed) and my hair is so soft and shiny. Whoever came up with the idea of the little sticky" Looking Good " is a genius. Please email me with information regarding prices of all product's. 0 of 0 people found this review helpful. Did you? |
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Great ColorVery pleased with my color! Gray coverage is awesome! 0 of 0 people found this review helpful. Did you? |
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Totally satisfied!Great color, so easy, cost effective!! 0 of 0 people found this review helpful. Did you? |
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hair color is amazingThe hair color is great and makes your hair soft and shiny 0 of 0 people found this review helpful. Did you? |
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Great concept, great customer service, poor resultsI really want to love eSalon. It's such a terrific idea. The customer service was super helpful when I contacted them. The color was very different than I expected but that could be the fault of my perception. I was aiming for strawberry blonde & I ended up with dark red. eSalon website has a great FAQ section that I used to get tips on lightening the color. I left the color on the length of my hair for the recommended time (I believe it was 5mins). I started the time once I'd gotten the color distributed throughout. Maybe I was supposed to start it when I put the color on the 1st section..? I have fine hair. I've spent more money on deep conditioners recently that I would've payed my professional colorist to do my hair in the 1st place. It's very strawlike now & I'm doing everything I can to avoid cutting it all off. I look terrible with short hair so this ought to be a fun summer. I think eSalon is great option for people with a different hair type. Hope it works for you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTraci - We’re sorry that your hair felt straw-like after your color application. Since you have contacted us and expressed that you were unsatisfied with our product, we've refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
WowExcellent product my hair is now the same colour all over !!! When I opened the box and saw all the products it scared me but was very easy to use. I even managed to dye only my hair and not the bathroom floor 10/10 0 of 0 people found this review helpful. Did you? |
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I love it!I have yet to screw up coloring my hair with this product. It stays on for months and doesn't get brassy or dull. 0 of 0 people found this review helpful. Did you? |
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User BewareI'm confident that eSalon works well for most people. Otherwise, they would not be in business. However, my hair was growing out. I had 2-inches of white gray at the root and dark ash blonde on the ends. I advised the color consultant that wanted to go lighter and even sent pics of my hair when it was professionally colored at a salon. I was advised to use Color Oops to remove all color. The end result was rather orange. The colorist advised "not to worry" - I even asked if I should use Color Oops again and I was advise "no, that's not necessary." After coloring my hair, the roots are light blond and the ends are dark dark blonde with a nice brassy touch. It is very interesting to note that I contact Madison Reed first about their color and was told quite bluntly that they would not sell me product because I need to see a professional colorist locally to obtain the correct coloration and healthy look I needed. eSalon took the same information that I provided Madison Reed and said their produce could achieve the desire results. I advise eSalon that in the future, they should be ore like Madison Reed and deny selling the color to a customer when they know it will not turn out well. I should have listened to Madison Reed and stopped there. Now I have to go to a local salon and have to color stripped and recolored. I could have saved myself time and money if I had not used eSalon. Live and learn. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We're sorry that your color did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. It also looks like you have spoken to one of our colorists and have been able to review your color together. We look forward to crafting your reformulation. |