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Custom Color Set
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66,516 Verified Client Reviews |
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made a even colour but so much darker then i wantedThe shade i ordered was a dark blonde and my hair has come out a dark brown i’m slightly annoyed 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Elvia! We are so sorry to hear your color was darker than expected. Please check your emails, we got back to you to help you further. |
DisappointedI am not happy with my hair color, I wanted to go lighter. I do not notice any difference. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Lisa, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color adjustment is perfect!My hair has been growing pretty white naturally so mixed with light blonde hair color I had been using seemed to wash out my facial coloring. After a few consultations with my ESalon colorist, I was able to get a wonderful change. I believe I will keep my new color for many months! 2 of 4 people found this review helpful. Did you? |
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Better Than SalonMy hair color turned out perfect and matched my natural color perfectly . My hair felt very healthy after!! No post smell Very impressed ! Thank you! 1 of 4 people found this review helpful. Did you? |
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Nor satisfiedDidn't fully cover my grays and wasn't the color I really wanted. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Better than over-the-counter hair coloring by miles!I love the richness of color and how well it is lasting! And my hair feels like my hair, not like someone else's because the processing impacts the texture and shine. The first custom color was a little too dark for me and eSalon is adjusting it for my next application to give me the right color match. I'm very happy with these products! 1 of 4 people found this review helpful. Did you? |
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ExcellentExcellent 0 of 3 people found this review helpful. Did you? |
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Great colour easy applicationGreat colour Good product Easy application 0 of 3 people found this review helpful. Did you? |
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So disappointedDoesn't cover gray at all... 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Cancel all ordersCancel all orders. I'm sending back the last order, didn't asked for it. I followed all instructions, didn't work on my hair. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLotogatasi- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |