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Custom Color Set
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66,962 Verified Client Reviews |
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AwfulAlready emailed in... Waiting for solution now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSareh - We apologize that you disappointed with the results of your recent formulation. We see that you worked with your colorist to craft a complimentary color to better suit your desired shade, per our Satisfaction Guarantee. Again, we're sorry that you were unhappy with your results. |
Hair ColorThis color is flat and not working for me. I'm discontinuing further ordering. Thank you, Shri Stefanelli 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShri - We are sorry to hear that your hair color turned out flatter than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
NOOOOTerrible did not change my hair color at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMadison - We apologize that your results did not deliver the difference you were expecting. Upon reviewing your account, we see you contacted us and we issued a refund accordingly, per our Satisfaction Guarantee. We'd like to assure you that we would be happy to adjust your custom color at any time in the future should you reorder, and we hope you again accept our apologies. |
The Best Thing Ever!!!I will continue to use this wonderful product. My hair is safe from damage, which means when I color my hair, I have no worries. It remains soft, strong and shinny. 0 of 0 people found this review helpful. Did you? |
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Good productI feel it covers grey well and I am very satisfied with the color 0 of 0 people found this review helpful. Did you? |
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ColorHappy with the color. 0 of 0 people found this review helpful. Did you? |
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one shade lighterI went one shade lighter, and you told me just to do my roots. It worked perfectly. THANKS!!! 0 of 0 people found this review helpful. Did you? |
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easy and natural in appearance!I've used this product 3 times now. I was intimidated on my first try but the directions are so clear and easy. My hair color has turned out great all 3 times. I've tweaked my color all 3 times too just trying to find the right amount of red/copper. The colorists have done a great job adjusting the color for me. I haven't wanted anything drastic. I'm starting to see grays and my hair lost a lot of it's natural red through my 4 pregnancies. My hair turned a dark, flat brown color. I was spending $90 each trip to the salon just to lift my hair a bit with highlights but that was daunting with the kiddos and the budget. So, eSalon was a great find for me! 0 of 0 people found this review helpful. Did you? |
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Exactly what i wantIs the exact colour i want and is so nice to use its fantastic 0 of 0 people found this review helpful. Did you? |
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Just what I asked for.This colour was everything I asked for and my hair has never looked better! Thank you so much. 0 of 0 people found this review helpful. Did you? |