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Custom Color Set
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66,866 Verified Client Reviews |
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perfect colorCovers like a professional hair product. 0 of 0 people found this review helpful. Did you? |
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Best hair color ever!Initially, I was very nervous to try this customized color thinking that the picture looked too red. I decided to wait until I was on vacation to use it in case it was a disaster. I couldn't be more wrong. The color was shiny, beautiful and true- it didn't look like drug store color and was a better hue than even my hairdresser came up with. Plus, with drug store color, at least for me, I had to wait a week or so for the color to fade somewhat so that I was truly happy with the shade. Not with e-salon! Color was perfect immediately! The application process was easy, the formula gentle (no mild stinging as I've experienced before). Hands down 100% satisfied. I will use nothing else from now on. 0 of 0 people found this review helpful. Did you? |
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My first time using the productI found the packaging very appealing and the directions very easy to follow. Weeks later I do not have the grey coverage I would have liked but since it was my first time I am willing to give it another shot. 0 of 0 people found this review helpful. Did you? |
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Leaves hair in good conditionLove the way it conditions hair. But color came out darker than I wanted. 0 of 0 people found this review helpful. Did you? |
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dye.it was a tad too dark. 0 of 0 people found this review helpful. Did you? |
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Not really 1 star for the color - just had to select something to give feedbackI never received my first shipment. Pushed out my next delivery while I decide if it's worth the risk or if I should just cancel. 0 of 0 people found this review helpful. Did you? |
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Needs to last longerI love the color, but it isn't lasting any longer than the store brand. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHelen - We’re sorry that your hair color is fading faster than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your reformulation and hope to provide you with a color that will provide longer lasting results. |
Definitely a two person jobJust did my first esalon coloring job. Definitely needed two people to get good results. I asked a co-worker for her honest opinion of my haircolor. She said it looked splotchy - kind of like I spent time out in the sun and the top was bleached by the sun. I went from a light brown to a darker brown. I just am not happy. Will not do it again. I'll be recoloring with a box color again tomorrow and deep conditioning. I used the brush method as described in the instructions. The color is very drab. No shine - doesn't look multi colored as I understood it to be. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRoberta - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Hair color is washing outI don't like how my hair color is covering a gray hair. The color by itself is good but duration of the color is very bad. It lasts not even a 10 days. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSanda - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Dry endsThe color is good and doesn't seem to fade quickly, however the damage to my hair is not worth the price. I don't over style my hair and occasionally let it dry naturally I also use color safe shampoo and conditioner. So this product probably works great for some people but for my hair it did not. 0 of 0 people found this review helpful. Did you? |