66,844 Verified Client Reviews |
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LOVE this hair colorAfter using eSalon's custom blended color, my hair feels soft and healthy. the color is perfect for me, better then any color I would choose for myself. Love it! 0 of 0 people found this review helpful. Did you? |
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PerfectThe color I got was exactly what I was hoping for. It covered my grey and has lasted. I love the package and easy to use instructions. 0 of 0 people found this review helpful. Did you? |
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RecommendLove the colour and so gentle on your hair . Just love it . 0 of 0 people found this review helpful. Did you? |
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AmazingI go grey 2 weeks after I leave the salon.... Couldn't keep up! This really is something unique... Started tonight... Easy prep, easy application, no smell, perfect color and super soft! Hope it lasts longer than 2 weeks! 0 of 0 people found this review helpful. Did you? |
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Finally after several attemptsYour technicans are getting close to the shade of ash blonde I love with this one! 0 of 0 people found this review helpful. Did you? |
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Fabulous colourAbsolutely perfect colour for me and I have received lots of compliments. I'm hooked 0 of 0 people found this review helpful. Did you? |
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Didn't likeAfter using this product my hair felt ruff, it was hard to brush. I also had more hair loss than usual. It took me almost 3 weeks for my hair to feel soft again. I would like a refund if possible. 135 of 142 people found this review helpful. Did you? |
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Response From Our ExpertsJessie - We are sorry that you were unhappy with your experience. We see that you reached out to us to request a refund and we issued it accordingly, per our Satisfaction Guarantee. Again, we apologize. |
Quick fadeAt first I was pretty excited about the color and even the packaging with my name written all pretty across it. But on the 2nd day I noticed the my gray strands had a brassy look to it, so it was still pretty light. And now on the 4th day the color has completely washed out on half of the grays that's with 50 min processing & only 2 washes! ☹️ Granted the color is still prevalent in the rest of my hair but it's the gray hair I'm trying to hide hence the coloring. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRéjean - We value your experience as a client, and apologize that your color faded faster than expected. We see that you reached out to us and we issued a refund for the cost of your color, per our Satisfaction Guarantee. Again, we apologize that you were unsatisfied with your experience. |
Not happyIt left my hair feeling very oily and sticky like I haven't washed in months or years very dissatisfied 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaine - We’re sorry that you were unsatisfied with the coverage of your custom color and that it left your hair feeling gummy. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
GreysThe color did not cover my greys, was not as shiny as pics shown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenice - We apologize that your color didn't cover your grays. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |