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Custom Color Set
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66,844 Verified Client Reviews |
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Needed: gray coverage and moistureI expected the color to be brighter, but it was very close to my previously colored hair, which is ok. The smell was very strong and awful. The gray coverage was no better than with my color rinse. The directions were good, but my shower looked like somebody had been dismembered in it by the time I was done. Not so good. I also have curly, previously color treated hair and I don't feel like the moisturizing factor was there. My hair was brittle and tangled when I was done with the conditioner. I expected a better conditioner and more of it. Plenty of hair color provided, but only one small package of conditioner. Hardly enough for long curly hair. Outcome: I will continue with my pleasant smelling, easy to use and clean, temporary rinse with deep conditioner on the side. 0 of 0 people found this review helpful. Did you? |
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I didn't like the color, came out too darkMaybe the color was more brown than red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
Cancel my Orders please!I don't like the color tint or feel of it! It sticks to my scalp. Please cancel my orders! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSapna - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your recent order. Again, we apologize that you were unsatisfied with your experience. |
Do not like this color.Too much red tint. Like the chocolate color I had previously. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We're sorry to hear you were unhappy with the results of your recent color order. We see your colorist has reviewed your comments and adjusted your formulation back to the chocolate brown shade you ordered previously. We hope to hear your feedback on this reformulation soon. |
The right color everytime!Since I have the right color everytime, I no longer have to try the store brands. To many time I would find a color I liked and store brands would stop making it. I don't even have to think about this anymore, my color comes to me for a reasonable price. I don't have to go to a salon to pay over 100 dollars to color anymore. I just love esalon. Thank you. 0 of 0 people found this review helpful. Did you? |
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Long lasting colorColor holds up well and the adjustments to the shade I desire have been made 0 of 0 people found this review helpful. Did you? |
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Excellent!I was having a hard time covering my grays and at the same time, lightening my mousey brown hair. They got the color perfect and it covered my grays completely!! Love this product. Well worth the money. 0 of 0 people found this review helpful. Did you? |
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My colorLike the products and the convenience. 0 of 0 people found this review helpful. Did you? |
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Love itLove this color. Very natural with my skin tone. 0 of 0 people found this review helpful. Did you? |
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I love this product....I love this product. ... it's easy and doesn't kill my hair. Thank you!! 0 of 0 people found this review helpful. Did you? |