66,844 Verified Client Reviews |
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Good and badGood grey coverage but color only last about 2 weeks, then fades out. I only wash my hair 1-2 x a week or it would fade faster,even using the shampoo and conditioner they offer. Still better then store bought. 0 of 0 people found this review helpful. Did you? |
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Color was pretty but too darkNice product color was a little dark. 0 of 0 people found this review helpful. Did you? |
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LOVE itThe color based on the survey came a bit darker than I expected, but it was also a perfect color for me! I won't go lighter like i was previously, I love this color!! 0 of 0 people found this review helpful. Did you? |
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DisappointedI found this colour too dark and it put me off. But I am willing to give the esalon experience another try. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - We apologize that your color turned out darker than you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
WasteHair color did not change at all! Gray hairs remained gray. Would not purchase this product again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlicia - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
It does not meet my expactationThe color is too chemical - the smell is too strong and the feel of hair totally changed since I put the color on. From what I have heard from my friends I expected this to be a good product. Sorry it was not(((((( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNelia - We’re sorry to hear that you were unhappy with your experience. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy and hope to provide you with a color that will provide the results you’re looking for. |
I LOVE my hair colour again!The colour is perfect & I am pleasantly surprised at how soft my hair is & best of all my touch ups arrive just when I am ready to do my roots simple enough for my 13 year old to apply as well which is no useof my handsgreat when I have 0 of 0 people found this review helpful. Did you? |
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Best color for stubborn grey hair.my hair is grey going to white but I still color it my natural hair color..........you can't tell the difference! color is great no frizz from over treatment and when I'm out I have had it happen many times women coming and asking where I get my hair done. It looks that good! and I love the shampoo and crème rinse with it.....oooooooooooooooh lala! 0 of 0 people found this review helpful. Did you? |
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Best Hair Color EVERI am a natural strawberry blonde which is an impossible color to achieve artificially. Since I have been getting older my color has been fading, which combined with my pale skin makes me look a little ghostly ;-). I have tried every hair color you can purchase in a drug store and some at the hair dresser and nothing ever matched my natural color. Until I found eSalon! They have done the impossible. From my first order it has been perfect! My exact natural hair color!!! No funny undertones. And when it washes out it doesn't change color either, it just fades a little. I just had them punch up the red a little and it is simply PERFECT!!!!!! Thank you eSalon. Petra 0 of 0 people found this review helpful. Did you? |
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My hair colorI like my hair color I don't have to worry about it 0 of 0 people found this review helpful. Did you? |