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Custom Color Set
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66,516 Verified Client Reviews |
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Does not cover grays at allI have communicated this with them to add more gray coverage and it's the exact opposite l, it's worse! I'm thinking about ending my subscription due to this. So far not worth the money I have spent to get the same results as box dye 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Heather! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further. |
Great color and priceI loved the color that they sent me. It was what I asked for and it did a great job coloring. I just probably need to leave it on a little longer for my grays to be better saturated they kept in touch to see if I needed any changes, so it’ll be great to see what they come up with. 5 of 5 people found this review helpful. Did you? |
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Doesn’t cover greysUnfortunately it doesn’t work for me and didn’t cover my greys. Very disappointing will not buy again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Emma, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
horriblecolor didn’t cover greys and caused red roots 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAdelina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Like Five Years Ago!I have used eSalon's Custom Color Set twice now, and my hair is like five years younger!! It was dry and brittle as can happen in one's late 50's, especially when using OTC light blonde color for years. It is silky smooth, the color is even and a wonderful light blonde that is not orangey or brassy. I love it and will continue to use eSalon! Thanks for the lift!! 6 of 6 people found this review helpful. Did you? |
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Lasts longer than drug store hair dyeThis hair dye lasts longer, more like saloon-dyed hair. I’m still struggling to get that just right color, though. I love the color about a week after I dye it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Jenny, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Good colour easy to useAs hair dyes go this was pretty easy to use and given good even coverage with great cover on grey hair…which i have a lot of! The only slight downside is the very strong smell of the product. Thankfully it doesn’t linger on the hair too much but it is fairly strong when developing 0 of 1 people found this review helpful. Did you? |
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Highly recommendedVery easy instructions for to follow, delighted with the colour 1 of 4 people found this review helpful. Did you? |
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WANT A COLOR CHANGEESalon delivers a well-made classy product. I love this company and am back. However, this second color is a little too brown for me. I like my hair to be more jet black. The color rejuvenator they included was a super nice add, but I didn't really like the new brown. My new growth is a darker color than my dyed section. Can we please go back to my original black/blue and have my or a new colorist contact me? Is there permanent dye or are all products semi-permanent / rinses? 0 of 1 people found this review helpful. Did you? |
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Good hair colorThis is decent hair dye but it is more drying to my hair than L'Oréal les Blondissone, keriton protect haircolor from any pharmacy or store. I had to go back to L'Oréal 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLynette - We’re so sorry to hear that you were disappointed by the results after using your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |