66,866 Verified Client Reviews |
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Wonderful colorThe esalon color is awesome I get so many compliments on my hair color and people can't believe I order online and color myself!! 0 of 0 people found this review helpful. Did you? |
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Perfect copper red !After few trials you got it right I love my hair color ! You got a customer for life ! Thank you 0 of 0 people found this review helpful. Did you? |
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Best hair color everIt is very much a perfect match.love it... 0 of 0 people found this review helpful. Did you? |
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Long lasting, hair feels greatI can't often afford to go to the salon for my hair coloring, so I've been stuck using brand X products from the grocery store. Thank heavens I've found eSalon! Good product, easy to follow instructions and it doesn't wash out in a couple of weeks like the other brands I have used. Not to mention, great gray coverage. I'm tweeking the color a bit to get it more of the color I'm wanting, but otherwise, this is really good! Something else that I love, you can adjust the schedule that you're sent to product! How great is that!! UPDATE: I still love the product, but if you go in a different direction as to the color you want, I don't see a way to select something new. I've been trying to "tweek" the color now for the last couple of shipments, and I'm getting the same color, and it's not what I'm asking for. 0 of 0 people found this review helpful. Did you? |
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Perfect ColorThe color turned out great, and was unique. It faded a little faster than I expected, even with color safe shampoo and conditioner, but it faded nicely and doesn't look dull. 0 of 0 people found this review helpful. Did you? |
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Colour Hair ColourThis bottle didn't seem to take as well as the previous bottle and seems to be fading very quickly. I don't know if keeping it on my hair for longer would rectify this but I am a bit disappointed with this one. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargaret - We apologize that your color did not stay as long as expected. We see that you contacted your colorist about this matter and we made adjustments that you love! We value your experience as a client, and we're glad we were able to match you with the right formula for you. |
Minimal coverageI colored my hair June 29th and it's now July 17 less than 3 weeks since I colored and my grey hair is already showing to the point where I need to re color. With my normal hair color I can go 4 maybe 5 weeks without having to re color. I would definitely not purchase this again. Especially since the price jumps from $10 to $20 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Too dark too brassyIt's too dark and still too brassy. I can't see the golden in it. I'd rather have a medium brown, much more golden with a hint of copper. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarcy - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Very disappointed with this product. I will NOT use it againPlease cancel this account. I will not use this product again!! 0 of 0 people found this review helpful. Did you? |
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Please lightenThe color was much too dark brown. My hair is lighter brown with natural copper highlights and salon blonde highlights. Please make the brown lighter and increase the copper some or add dark blonde. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - Thank you for your feedback. We see that you contacted your colorist and we adjusted your color for you. Upon reviewing your account, we're glad to see you enjoyed the results of the changes we made! |