66,880 Verified Client Reviews |
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hair colorgood color and convenience is everything 0 of 0 people found this review helpful. Did you? |
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love this color!loved the color created for me, my hair really holds it so I can go longer between hair color treatments 0 of 0 people found this review helpful. Did you? |
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BrilliantLoved the colour and the result 0 of 0 people found this review helpful. Did you? |
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BEST DYE IVE EVER USEDnot even kidding. I've tried a billion store brands, spent thousands on salon dye jobs, and NOTHING compares to esalon custom colour!!!! Application was easy and convenient with a clean up kit. 6 weeks later and my colour isn't dull!!! Super impressed 0 of 0 people found this review helpful. Did you? |
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Adjustment to the colorCame out perfect. Feels a lot more balanced and not as stark. 0 of 0 people found this review helpful. Did you? |
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Love my colorThis color is like my color as a younger lady. My hair now matches my eyebrows. 0 of 0 people found this review helpful. Did you? |
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ColorEasy to use and like the color 0 of 0 people found this review helpful. Did you? |
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The colour stayed for a long timeVery easy instructions, apart from the last bit, when on shampooing my hair after removal of the excess dye, it went extremely soapy and I couldn't rinse it all out. Is this right? 0 of 0 people found this review helpful. Did you? |
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Allergic reactionPlease cancel my account as I had an allergic reaction to your colour and can't seem to contact you to cancel! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacinta - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. We see that you contacted us over the phone after creating this review and we were able to help you. Again, we apologize. |
Color wasn't even close to mineThe color didn't wven match closely to my color. It was way too dark. I also canceled my order, but I see now that I have a new one on the way. GRRRR 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per your request, turned off your Auto Delivery and refunded your order. Again, we apologize that you were unsatisfied with your experience. |