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Custom Color Set
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66,880 Verified Client Reviews |
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Custom Hair ColorHave enjoyed the products. Recently requested a change to the color, which was quickly responded to. Will be quicker to request tweaks occasionally. 0 of 0 people found this review helpful. Did you? |
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I love it!!Great color! Got many compliments! Beautiful!! Thank you! 0 of 0 people found this review helpful. Did you? |
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Getting my color formula right has been difficultI am on try number three for the perfect haircolor. It is not coloring my roots thoroughly. Update to follow. Customer/color team service is five stars! Color formulation for my perfect color is two stars at best. 0 of 0 people found this review helpful. Did you? |
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perfectI've been hearing comments about how much people love the color 0 of 0 people found this review helpful. Did you? |
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First time userLoved the hair color and the ensuing result. Directions were easy to follow. Just one complaint, never received the applicator brush....hope you send it in the next one. Otherwise, it was a great experience, thanks! 0 of 0 people found this review helpful. Did you? |
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Items missing from shipmentMy last shipment had a bunch of stuff missing....order 14159841 had the shampoo/conditioner/gloves/wipe stuff left out of the box. Just an fyi. 0 of 0 people found this review helpful. Did you? |
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LoveNot a five because I am not the best to describe what color I want but after a few adjustments and application mishaps its working great for me. 0 of 0 people found this review helpful. Did you? |
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Fades fastI absolutely love the color the first week or so. But then it seems to immediately fade 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCathy - We’re sorry that your hair color is fading faster than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your reformulation and hope to provide you with a color that will provide longer lasting results. |
Bad packagingThe box arrived in today's mail. When I opened it up, discovered that the custom hair color was spilled out of its container and onto the cardboard box next to it in the kit. Totally unuseable. Waste of money. 1 of 1 people found this review helpful. Did you? |
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Time, $ & ResultsThe second shipment was twice the price as the first, it dried my hair out and it doesn't last very long. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelanie-Dawn - We apologize for any confusion with our pricing! We currently offer new clients 50% off when they sign up for our Hair Color Plan (Auto-Delivery). Under this promotion, your first hair color was only $10 (rather than $20), plus $4.95 shipping, for a total of $14.95. Based on your profile, we see you recently placed a new order. We hope this formulation better suits your needs. We look forward to hearing more of your feedback soon. |