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Custom Color Set
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66,903 Verified Client Reviews |
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Love colorI love the color, but it didn't cover my gray hairs. 0 of 0 people found this review helpful. Did you? |
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Custom hair colorHi, I really like the quality of the hair coloring. This is second time I have used this shade. As I found in the first coloring it is a very nice color however too red for me. Many dyes make the reddish tones in my natural shade more pronounced. When I was younger my preferred shade was a honey blond. Now that I am older that shade does not compliment my complexion and washes me out. Can you make a formula that would dye my hair more light brown than reddish (copper)??? 0 of 0 people found this review helpful. Did you? |
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Not what I asked forI asked for a lighter color and it's exactly the same as before. I'm not wanting blonde but about 2 shades lighter. I'm pretty unhappy with this shade. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Too dark too redIts just not right. My grays turn redish after a few washes 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarjorie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
DissatisfiedThese products were so messy. The color stained my whole body and bathroom because it was so watery. The red in the new hair color washed out in the first week. I am very dissatisfied with this product. 0 of 0 people found this review helpful. Did you? |
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Unfortunately disappointedI'm not sure how this went wrong. I ordered a darkest brown color for my hair, which is mostly already overall a dyed darker shade of brown. I applied color to roots as instructed and then waited the given time, later applied the color to my ends and waited..Followed after rinsing instruction. I couldn't tell till my hair was dried that the parts that had faded from my old color from a few months ago were not even darker (I naturally darker brown hair with ash blonde streaks, so when color fades, I've noticed that streaked area tends to do so first). One of the reasons I wanted this product regularly was to do my roots of course, but also at this time I wanted to cover that streaked area, from time to time into a darker shade, a shade of darkest brown.. It wound up a medium kind of mousey brown at best on that area. Very little change whatsoever, if at all. I suppose I will be just going to the stylist this next time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLindsey - We apologize that your hair color came out more uneven and lighter than you expected. We’d love to remedy this by sending you a complimentary reformulation to provide more even results. Once your next order processes, your colorist will review your comments and photos and make any necessary adjustments. We hope to hear from you soon. |
Love the color choice.Since I started getting my color from eSalon I have had many compliments on my hair. The color is not one dimensional and after coloring it isn't obvious that I just dyed my hair and I do wait six weeks. The texture of my hair is soft and full of body and it wasn't when I used other home products. 0 of 0 people found this review helpful. Did you? |
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Amazing and GorgeousI love my new hair color, especially with the addition of the Color Enhancing Gloss. It totally transformed my look! 0 of 0 people found this review helpful. Did you? |
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So natural! I love it!I rarely write reviews, but I just had to this time! I was not dying my hair for years, so sadly I didn't appreciate my eSalon hair color the first time round :-( I've decided to dye my hair before my holidays, but I run out of time to buy from eSalon and went for the high street one (semi-permanent, so luckily it won't last!). Now I can understand the difference between them!!! Lessons learned! I WILL NEVER DO THAT AGAIN! After using eSalon hair dye my hair looked so natural, that I thought it wasn't enough. Don't get me wrong, they had a lovely, rich, shiny tone, just not that obvious 'IN YOUR FACE' kind of tone! Now I know it was a good thing. Thank you eSalon for a great quality hair dye, I will definitely be using you (and only you!) in the future and will recommend you to all of my friends :-) 0 of 0 people found this review helpful. Did you? |
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Color and TextureThe color is always even when coloring by your directions. The texture has improved and is now thicker and manageable. The frizzies and split ends have calmed down dramatically. 0 of 0 people found this review helpful. Did you? |