66,903 Verified Client Reviews |
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Not satisfiedThis product did not even cover up my roots. I choose a color with a tad of red and there is not a peep of it in my hair and I am predominantly a light blonde with natural darker roots 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCS W. - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for! |
Color is perfect!After the tweaking of the color, this one is perfect. It is so easy to apply and the color lasts for 4 months without the grey starting to show at the temples. I am really pleased with this color now! 0 of 0 people found this review helpful. Did you? |
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Ecstatic about this product!I explained how my hair tends to go red when using a dark blonde hair color. I waited for a while before I tried this product. I was so pleasantly surprised! My hair turned out exactly dark blonde so very close to my natural hair color. It covered the gray very well and left highlights too. It a beautiful color and will definitely be using this product from now on. 0 of 0 people found this review helpful. Did you? |
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ReliefI'm so relieved to find a product that I can depend on! My color is perfect! It's shiny and healthy looking and I love it! 0 of 0 people found this review helpful. Did you? |
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Great ProductI was so happy that there was the perfect amount needed 0 of 0 people found this review helpful. Did you? |
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Perfect!I have colored my hair for 40 years and became increasingly unhappy with the results. I started going to a salon, and after $150 down the drain was still getting brassy lifeless haircolor. I tried eSalon as a "may as well" move, and I am SO thrilled! The color is rich and shiney with the perfect amount of copper shimmer -and NO brassiness! I get compliments daily, something that hasn't happened in years and years. LOVE eSalon! 0 of 0 people found this review helpful. Did you? |
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Best hair color product ever !!I love this product, I've colored my hair for years, I used to do it myself but I had some bad experience with the coloring so I was having it professionally done but its cost to much. So I thought I would try your product and do it myself I was a little scared at first but I love the custom color you picked for me and it looks great. It was easy to do. 0 of 0 people found this review helpful. Did you? |
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Tweaked colorLove this color just the right shade not too light and not too dark it's perfect....love the shine it gives my hair! Thank you 0 of 0 people found this review helpful. Did you? |
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BE CAREFUL- Auto deliveryPLEASE UNSUBSCRIBE ME FROM THIS PRODUCT- BE CAREFUL! They rope you in and then auto ship without notice. Before you know it you are sitting on two bottles of color in which the 2nd bottle is about three times as much as "THE GIFT" of $9.... More than I need and now more than I want... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaggie - We are sorry for any confusion our services may have caused you. Whenever you place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. This just explains that you can pause, modify or turn off the service at any time through your account or by giving us a call. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Love the colourMy dye was exactly what I wanted, a very dark brown with no red tones or brassy-ness. It looks natural and doesn't stray into inky black territory like some darkest browns. My only issue was a small amount of damage to my hair. It's not as gentle as something like Olia box colour and there was some breakage but nothing drastic. I deep conditioned my hair afterwards and used argan oil as a leave-in conditioner and that helped a lot. In future I'm going to time my colouring around my visits with my hairdresser so that I'm not colouring dry ends. I'll also fit in a few deep conditioning treatments in the week before I colour. 0 of 0 people found this review helpful. Did you? |