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Custom Color Set
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66,934 Verified Client Reviews |
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My color was suppose to be dark Brown mahogany red with red gloss my hair color.My hair color is now black that's what it looks like no mahogany red in it at all ?So what or how am I to do now any help as soon as I can get it would be nice please let me know what it is I'm to do thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShanna - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Color came out so bad!I got medium blonde (asked for ash to tone down brass) Had a bad feeling about using it, should have paid attention! The color is nothing like a natural color! muddy red orange brown. Followed directions to the letter. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJackie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not the color I asked forThis color is brown and dull, nothjng coppery blonde about it! Also I asked my order to be changed to dark brown months ago, even uploaded photo explaining what I wanted. It seems like no one listened or bothered with it. I just wasted $30 on something I can't use.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNadia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Best Haircolor I've Ever UsedI've been using this product for over two years. My hair feels nourished after coloring and always looks natural. It covers my grey completely and leaves it soft, shiny, and full of dimension. My greys are stubborn, but they always look healthy and smooth after coloring. I'm SO happy! Thank you! :) 0 of 0 people found this review helpful. Did you? |
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Great coverage! Just need to tweek the colorThe overall experience was great! Great price, great grey coverage. Just the Auburn color is hard to get right. 0 of 0 people found this review helpful. Did you? |
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Great color!Easy to use, great color and very convenient ordering system. You can customize your color and change your ordering schedule at any time. If you have ever applied store-bought color this is just the same, but with better results! 0 of 0 people found this review helpful. Did you? |
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Love it!I am very happy with my experience with eSalon. My hair colorist recommended a slight change in the color and I am very happy that I took her advice. 0 of 0 people found this review helpful. Did you? |
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Really goodBrilliant colour and coverage 0 of 0 people found this review helpful. Did you? |
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Does not fade.Color does not fade!!!!!! Love it!!! 0 of 0 people found this review helpful. Did you? |
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Many complimentsReceived so many compliments,even from my husband! So easy to use,The directions were clear and simple. 0 of 0 people found this review helpful. Did you? |