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Custom Color Set
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66,934 Verified Client Reviews |
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Hate the colorHate my color. It is red tones. And really alot lighter then my color. Not a good color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Had too much gold and still can't cover what little gray I have.See above 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDaphne - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Not what I expectedI was excited to have a custom color made for me that I didn't have to pay a fortune for or sit through I salon session to receive. I hve an anxiety disorder and the salon is not an easy place for me. My hair is high maintenance for color as I have had sporadic grays since I was 19. I have always alternated between salons and box color since I started coloring my hair at 16. The product was nicely packaged and the instructions were typical and easy to follow. I found the product itself very runny and difficult to apply. I made a huge mess in my bathroom and I consider myself skilled with hair coloring as I have done everything from bleaching ro highlighting myself in the past. The color was darker than I expected and much more red. I had been going to a salon prior to this home color session and my hair was a faded purple mess, I was looking for a violet red color with a medium brown richness. What I got was dark brown hair with a hint of red when I went out in the sun. My hair only started to show violet again when it faded which happened after three washes. I use Joico shampoo and conditioner for corlored hair. I also got the purple tinted refresher from esalon and I will say that is a great product because without it my hair would not have looked ok after those three shampoos. After I rinsed the color from my hair it was like straw. The shampoo and conditioner provided did not help me get a comb through it. I had to use leave in conditioner inmy hair to make it feel somewhat normal. Overall I was not impressed with my custom color product at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for |
Beautiful color...LOVE!I get compliments all the time on the color of my hair. It is so close to my natural color no one knows I color...not even my hair stylist. Easy to use and gentle on my hair too. 0 of 0 people found this review helpful. Did you? |
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Fantastic productI loved this colour, with some hair colourants they can be quite potent but with esalon i did not have this problem. The product was a dream to use and i found i did not have to scrape the bottle clean to get every last remnants of serum out unlike with some other companies colourants. I was able to get a complete coverage with ease and would recommend this to anyone. 0 of 0 people found this review helpful. Did you? |
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It's a great match ...it's a great match to my eyebrows and after years of living in the sun really did help my hair look 'natural' again. 0 of 0 people found this review helpful. Did you? |
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Love my color!!I love this service and color. I thought it was a bit too dark the first time and it was modified right away. I wanted better grey coverage and again...Bam...done!!! Now I have perfect coverage and color and not paying a fortune or spending hours in a salon. 0 of 0 people found this review helpful. Did you? |
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Great gray coverageHave been using the custom color for over a year. Great gray coverage. Love that the product is delivered to my door every three months. I don't have to worry about the store not having my color or that the manufacturer isn't making my color any more 0 of 0 people found this review helpful. Did you? |
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I love these products!Whenever I get that email saying your hair colour has been dispatched I get really excited!!! For years I have been using top brands from the supermarket but I have never had results as good as what Esalon has given me! Nothing beats the smell of their shampoo and conditioner either!! I will continue to use Esalon for my hair colour for as long as I live!!!! 0 of 0 people found this review helpful. Did you? |
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Great product with an affordable priceAfter a second adjustment they nailed the color! It is shiny and vibrant, full of body and covers grays amazingly well. The only thing why I don't give them 5 starts is because, no matter how hard I wash my hair after applying the color, my hair always stains my white robe in the collar area. Fortunately that robe washes well so no harm on that. Lesson learned. First time washing my hair always always use a dark towel to prevent it. Other than that... I love it! =) Well done guys! 0 of 0 people found this review helpful. Did you? |