66,516 Verified Client Reviews |
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On/off user for several yearsI absolutely appreciate the 1 on 1 help from my colorist helping me achieve the color I am most comfortable with. Our home has well water with significant amounts of iron. This leads to a brassy color that my colorist has helped tone down. My natural color is quite grey and I have chosen to go blonde so when the grey starts to come through it is not as noticeable as with a darker shade. My biggest wish is if esalon had a smaller size mixture for people with short hair. I feel the amount I use is 1/3 of the total mixture so I feel it is such a waste of product and in another sense an expense that could be reduced for me if my mixture was divided into 3 portions so I could use it 3x or else purchase a smaller amount. I get packaging costs money and to divide into smaller bottles would not necessarily save me money due to added cost of more vials but I just feel it is wasteful to only need such a small amount of the mixture. I wouldn't need extra gloves, shampoo, conditioner, etc but would gladly pay $45 every 90 days just to get 3 sets of the color and developer in smaller portions in one shipment. Just an idea I wish esalon would consider for those of us with very short hair. It has been a reason why I have been a start/stop user because I can't get past the fact that I pay for product that I toss 2/3 away each time. If you ever have that option for those of us with very short hair sign me up! Your color selections are great, your service is great, your quality is the best and the ease of doing the application is a big plus! I am a fan and recommend esalon to anyone who prefers to color at home vs going to a salon. 0 of 0 people found this review helpful. Did you? |
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Does not workTotally disappointed, unfortunately. The dye didn’t work at all. After following all the instructions, I applied the dye to my roots, waited 35 minutes, and the result was incomprehensible. I ended up with slightly lighter roots but no color at all. Photo is attached as my current colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTetiana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My color setMy first color I didn’t think was dark enough it was a beautiful color just wanted a darker color . These guys made it right they darkened my shade and sent it right out no charge . Now I’m obsessed. With this beautiful shade .. I will be a long time customer for sure .. 1 of 1 people found this review helpful. Did you? |
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Beatiful color and easy guidelinesI had a really good experience buying the color kit - I obtained my desired color and my hair was really soft afterwards. I love that you get a little shampoo and conditioner with the kit. 0 of 0 people found this review helpful. Did you? |
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Amazing Results!Achieved my desired color darkest brown (blue) thanks to my colorist! She adjusted my color perfectly and couldn’t be happier. 0 of 0 people found this review helpful. Did you? |
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Zero Gray CoverageWe even left the color on for longer than 30 minutes. It was so awful. It just rinsed right out and left all the gray. Went down to Kroger, bought Schwarzkopf Keratin color in Onyx Black and it covered all the gray and delivered amazing hair color. Cancelled this mess. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMario - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BrownI've been dying my hair a ginger orange for years and it's my favorite color. I was hoping I'd like this company but my hair is now brown instead... Not what I was hoping for Not what I was hoping for 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAbbey - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nailed It!I needed a bit more coverage for the pesky grays and I couldn’t be happier with the color. I highly recommend ESalon. The stylists are top notch. 2 of 2 people found this review helpful. Did you? |
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True to tone, no burn, plenty of product for bob lengthI'm such a fan! For me, hair dye always works, as I have naturally blonde hair (for real) and I always keep in mind if I have previously treated and porosity issues with overtreated hair. I do wish the color chart had the color tones (B,b,V, p, C etc) because it helps me make a color selection. 1 of 1 people found this review helpful. Did you? |
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Gives it a GlowLeaves my hair soft and glowing. I don't even rinse it out and only use a tiny bit! 0 of 0 people found this review helpful. Did you? |