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Custom Color Set
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66,516 Verified Client Reviews |
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Greys are still thereI didn't have any luck covering the greys with the first kit. I thought I'd give it another try. Same thing! Natural Instincts is less than $10 and at least covers my greys for a little while! 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsHolli - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great productNatural color, feels thicker and so soft! 2 of 3 people found this review helpful. Did you? |
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Finally the perfect match!After years of never finding a very close match form the store and inconsistencies when even purchasing the supposed same color, eSalon finally has me to my natural color! 0 of 0 people found this review helpful. Did you? |
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No gray coverageunfortunately, the formula does not cover gray hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Jennifer, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the color and customer serviceI decided to change my color up a bit, and the esalon team nailed it. I really appreciate it! 2 of 3 people found this review helpful. Did you? |
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Hair colorPlease thank my colorist, I believe her name is Sarah. I am absolutely thrilled with my new hair color. She did an outstanding job! I had asked for a more coppery color, and she did just as I asked. So thank you, thank you, thank you! I am so glad so be using ESalon. To everyone at Esalon have a very Merry Christmas and a wonderful prosperous Happy New Year! Terri Tostie 3 of 5 people found this review helpful. Did you? |
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The worst color experience!!Not even close to the color i had picked. Settled on natural hair very unevenly despite following directions to a T!! Will never use again!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Totally worth itI’m so pleased I finally found the perfect colour. Will never go back to the salon. Customer service definitely deserves 5 starts (colourists included). I already recommended it to friends and family and will continue to do. 4 of 4 people found this review helpful. Did you? |
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Perfect color adjustmentI love my coppery red! So multidimensional! Absolutely stunning just in time for the holidays!! 2 of 2 people found this review helpful. Did you? |
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Still not good grey coverageFollowed every direction thoroughly and even left on the roots juts a tad longer and still not covering! Super disappointing as this is my 3rd time trying it now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We’re so sorry to hear that you were disappointed by the results of your color application. Our Color Experts will be in contact with you via email and will be happy to assist in this process. |