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Custom Color Set
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66,516 Verified Client Reviews |
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Bad product in every wayToxic smell, does not cover grays, bleached roots 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNareeni - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Turned my hair grayThis was supposed to be light blonde. I want a refund. My hair looks gray. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Fantastic grey coverageSolved my grey coverage, thanks so much. Newer shade is just perfect. Fantastic product 4 of 5 people found this review helpful. Did you? |
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Lovely colourI love the colour and golden undertones. It looks lovely and your hair also appears very healthy 2 of 2 people found this review helpful. Did you? |
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Loved my color!I got just the haircolor I was looking for. It blended my gray very well. Left my hair shiny and soft. 1 of 1 people found this review helpful. Did you? |
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Velvet primerI like love Velvet Primer. I put in on my almost dry hair and my curls look great 1 of 3 people found this review helpful. Did you? |
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DisappointedThe color seemed different from my first order. It didn't cover the gray and made my hair dry and dull. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Kudos to My Colorist!Danielle, I don't know how you did it, but the adjustment you made was spot on!! I love my color!!! From the root touch up to the color for my ends, perfection!!!! Thank you!!! 2 of 4 people found this review helpful. Did you? |
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Shipping is the worstIf you actually need to receive the product give yourself at least 2 weeks to actually receive it. Placed an order November 29 and as of December 13th it is still not here. It sat at their warehouse for 5 days after shipping label was created. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDanell - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My "Winter" ColourI asked for a tweak to make my colour ever so slightly less red and it has come out perfectly - this is my perfect winter colour! 0 of 2 people found this review helpful. Did you? |