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Custom Color Set
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66,903 Verified Client Reviews |
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Permanent colourUsed the permanent colour this time and unlike the demi permanent colour there is an odour. Having long hair I do find it hard to follow the recommended steps to colour so I just do it my own way. On Wasing out my hair felt like it was covered in tar and I was quite worried but once I added the shampoo and conditioner provided everything was ok. I'm really happy with the colour and just hope being permanent it lasts better. 0 of 0 people found this review helpful. Did you? |
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I love it!The color is a bit darker than I thought it would be, but I am extremely pleased with the outcome. 0 of 0 people found this review helpful. Did you? |
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MH-02-20VolLike the color it red but I want more RED please 0 of 0 people found this review helpful. Did you? |
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DisappointingI used this company twice and for some reason I never got the colour that I wanted (violet). The first time I ended up with a reddish tinge to my hair and the second time, after speaking with the colorist and getting the formula 'adjusted' I ended up with a very dark brown. I saw other reviews with the same complaint and I wonder if this dye does not work as well with some types of hair or with previously coloured hair... I did like the shampoo and conditioner however, especially the conditioner as it made the hair very silky. I will not bother with ordering again as I will probably be better off buying a dye off the shelf for half the price! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRowena - We are sorry that your hair color turned out too dark and not the color you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
PoorColor turned out dull, the purple Sheen was non existent...I'm very disappointed as I followed the directions exactly as they read. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennie - We're sorry your first color was a miss. We've added a free order credit to your account and sent you an email with more information. We hope this next color is a hit! |
Do not recommend this product.I did not like this dye at all. It smelled toxic, stained my bathroom, fingers, and forehead, and left my hair feeling thick with waxy buildup that would not wash out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaryn - We apologize that your eSalon experience has been unsatisfactory. Since the color results did not turn out as you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were unhappy with your results. |
Oh noMy hair color seemed darker as I wanted lighter. Maybe I left it to long or I would have gone a shader lighter. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosa - We're sorry the color was darker than you wanted. We've added a free order credit to your account and your next order will be adjusted accordingly. Look for an email from us with more info! |
This was the worst experience I have ever had in hair careWish I could have my regular color back......instead my hair is a bright awful orange and will need to seek professional help to get is partly normal. I am very unhappy and wish I had never done this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandra - We're so sorry to hear you had a negative experience with your first color. We see you've spoken with one of our representatives who helped set you up to receive a free reformulated color. We hope your next color application is perfect! |
To much redThe color I HV received from esalon hasn't matched my original haircolor ever since I placed my first order. I'm still trying to get back to it.With the help of the amazing e-Salon team of colorists they HV given me the fantastic grey coverage I've grown to depend on and a beautiful over all color that I am very happy with. Thank you e- Salon!! 2 of 2 people found this review helpful. Did you? |
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Best hair colour everI love the colour, the richness and the fact it was made for me. Wish that it wasn't so ammonia based but hey not a bad thing to put up with to get such a good colour. Thank you team eSalon 1 of 1 people found this review helpful. Did you? |