66,880 Verified Client Reviews |
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Love the colorGoes on great, looks natural, and covers the grey. What more can you ask? 0 of 0 people found this review helpful. Did you? |
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greatlove product my hair is always soft after using. 0 of 0 people found this review helpful. Did you? |
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Perfect ColorI was surprised just by one picture and a few questions my color could come out looking so professional. 0 of 0 people found this review helpful. Did you? |
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Nice productI actually like this product. Going to the pros is sometimes just too expensive and I like that its not over the counter store dye. My only dislike was my color has faded rather quickly. But then again, that happens with red tones. I am eager to get my next shipment and give it another go. 0 of 0 people found this review helpful. Did you? |
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Hair color matchThe first try was too dark. ESalon worked until they got the closest match I've ever had for my hair. Thank you! 0 of 0 people found this review helpful. Did you? |
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ColorLove thr color. Not shampoo and conditioner; its rough on hair. 0 of 0 people found this review helpful. Did you? |
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Grey hair coverage not goodI ordered permanent colour to have sufficient coverage for my grey hair. The colour was fine initially; my hair was also soft and silky. After 3 weeks however, all my grey hairs (entire shaft) are noticeable. I have always had my hair coloured in a salon using permanent tint and my grey hairs did not show after. I was expecting the same since it's supposed to be permanent colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLee - We're sorry to hear your color faded too quickly. We see you've already spoken with one of our licensed colorists who was able to work with you to formulate a new color that should better suit your needs. We look forward to hearing how you love your new formulation! |
Did not work for my hair.I followed instructions but the result was unsatisfactory. My hair did not absorb the color particularly my grays. I will not use this product again....ever. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRita - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Super Oily!!!I followed all the directions, put the first bottle on the roots and then the second on the ends. My daughter used what was left from the first bottle to do a pikaboo in the underneath of he hair. Both of our hair was super grease. you could squeeze the oil out on your hand when my hair was dry! I used your shampoo plus mine because yours was not enough. I had to wash my hair 5 times to get the oil out of my hair. On the upside it did color my hair and the gray roots. But I highly doubt I will use this again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina - We’re sorry that you were unsatisfied with your eSalon experience and your hair color left your hair feeling oily. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
?????I am trying to like this product but don't see much difference between this and clariol . Just the price . I'll try again . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShelly - We're sorry that you have not been satisfied with your custom blended hair color. We'd love a chance to wow you, so we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that you will love! |