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Custom Color Set
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66,880 Verified Client Reviews |
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The perfect colorMy color couldn't be better she did such a great job, gray still not showing and is been 5wks 0 of 0 people found this review helpful. Did you? |
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I like it but I want more.I know I'm not getting any younger but I at least want to do something with myself to make me feel young especially when my grey hair starts showing on the top of my head and plus this is like going to the Salon in your own home I just wish the colorist can come with it. 0 of 0 people found this review helpful. Did you? |
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Amazing!I tried this company after someone suggested it to me. My previous hair dye job from the salon was .... let's just say I wasnt pleased with it- even after with two corrections. I had four different ashy colors in my hair and I looked so dull. I didn't want to have to pay over two hundred dollars again just for my hair to be messed up. So after esalon was suggested to me, I filled out the questionnaire and uploaded a picture. I made a note to the colorist that I didn't want any red tones in the natural light golden brown I chose. Two days later my box arrived. Not to sound cheesy but after seeing the personalization of the contents, it makes you feel special. I received two bottle (cause I have long, thick hair), the gloves, shampoo, condition packects, two sets of gloves, stain preventer and remover packets and a brush. I followed the directions given and rinsed after the timer went off. Since I went darker, it took a bit to rinse the dye out. I let my hair dye naturally and noticed it felt healthy and full again. The color... it's beautiful. Dare I even say, natural looking? It's exactly what I wanted even though it came out a little bit darker (I knew Demi dye did that) but it put some pop back into my complexion!!! So, in conclusion, I'm impressed. Esalon will now be my go to place for hair coloring. If I even chose to go back to blonde, I'm hoping they add a highlight kit to their line. Thank you esalon and a huge thank you to my colorist!! You've given me a step up in my self esteem and this is exactly what I needed after a botched dye job. 1 of 1 people found this review helpful. Did you? |
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Custom Hair ColorThe last three products have left a film on my hair that weighs down the hair and leaves it feeling greasy. The base color also doesn't take to my hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLori - We’re sorry to hear that you were unhappy with the results of your custom colors. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Where's the red?I loved the color when I got my first order. This time around, it came out with barely any red. And I had a very hard time rinsing it out. So disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
ColorIt was darker than the original 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYvette - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
HORRIBLE MADE MY EVENT THE WORSE DAY HAIR COLORHORRIBLE MADE MY EVENT THE WORSE DAY HAIR COLOR I TRUST YOU. I ASK FOR MY REGULAR COLOR. I SEND A PICTURE WITH MY LIGHTS. THE RESULT A BLACK BLACK BLACK COLOR. THAT CHANGE MY PERSONALITY AND MY FACE FRAME. I HAD TO RUN TO BUY AND REDO WITH A BLOND COLOR DID NOT WORK STILL VERY BLACK YET. I WENT TO MY NICE WEDDING (WAITED FOR 6 MONTHS EVENT) VERY UNHAPPY, DISAPPOINTED OF MY APPEARANCE. I WILL NEVER NEVER NEVER ASK FOR YOUR PRODUCTS AGAIN. WASTE OF MY MONEY BUT FOR THE MOST I REALLY I DID NEVER FORGET AND FORGIVE YOU WHAT YOU DID TO MY HAIR. DO NOT EXPECT ANY MONEY FROM ME I TRUST YOU. I ASK FOR MY REGULAR COLOR AND I SEND A PICTURE WITH MY HI LIGHTS. I NEVER ASKED TO CHANGE OR TRY SOMETHING ELSE. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria- We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
hair turned redfollowing your instructions my hair still turned red!!! I wanted warm blonde. I will buy my products from another supplier in the future 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
LastingVery disappointed the color didnt last my grey's come out with in a month so I dont think I will continue with this product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We're sorry to hear your color didn't cover your grays! We can adjust to help with this, and have added a credit for a free hair color order to your account. Look for an email from us soon. |
color matches my own hair color nobody knowslove the the color real easy too apply no mess 0 of 0 people found this review helpful. Did you? |