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Custom Color Set
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66,772 Verified Client Reviews |
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Love this product!This hair color is simple to use and consistently the perfect color. I've received tons of compliments and never had any unpleasant surprises. Red hair can be difficult to match, but eSalon has done a fabulous job! 0 of 0 people found this review helpful. Did you? |
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Like itThank you it has been easy ordering from this website 0 of 0 people found this review helpful. Did you? |
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the best yetthe color is perfect thank you 0 of 0 people found this review helpful. Did you? |
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The color was perfectI love the new color, was easy to do 0 of 0 people found this review helpful. Did you? |
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Love the shineMy color gives me a nice dark base with shiney lighter highlights I love it!!!! 0 of 0 people found this review helpful. Did you? |
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BeautifulWhat more can I say then BEAUTIFUL!! 0 of 0 people found this review helpful. Did you? |
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FabulousMy hair color order came exactly when I needed it and is exactly the color I wanted. Hard to improve on that! 0 of 0 people found this review helpful. Did you? |
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A little darkI am very happy with the product, price and ease of application. However the color that came was a little darker than I hoped it would be. It is difficult picking out a color online. But my experience was fantastic. 0 of 0 people found this review helpful. Did you? |
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It was okThe color I ordered was supposed to be relatively dark with a purple undertone. I used it yesterday and have to say, I'm not impressed. It ended up only being a shade darker than what my color was previously and theres not a single hint of violet-which was the reason I chose that color. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsKourtney - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
not what I expectedI followed the questions exactly. I wanted a red hue to my color and I got none at all. I was very disappointed. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |