|
Custom Color Set
|
66,772 Verified Client Reviews |
|
Sort by: |
|
Great colorI really like this hair color as it is easy to apply and it lasts a long time. 0 of 0 people found this review helpful. Did you? |
|
First Try!Never done this before EVER, worked perfectly!!!! 0 of 0 people found this review helpful. Did you? |
|
Beautiful ColorI was a little nervous about ordering hair color on-line but ..... WOW, i was so pleased. It all came in this cute package. I have told all my friends about it. I love this service! 0 of 0 people found this review helpful. Did you? |
|
Awesomethe color was easy to prepare and use covered grays completely 0 of 0 people found this review helpful. Did you? |
|
Lasting color!I wanted my color to last 10 weeks. I'm 4 weeks in and my color still looks fresh, not a grey hair showing! 0 of 0 people found this review helpful. Did you? |
|
Love the color.It covered my gray very well. I'm glad I went with the color you suggested, rather than the one I chose. The only thing is that my ends are a bit darker than my roots. The directions were easy to follow and there was very little odor. Overall, a good experience. 0 of 0 people found this review helpful. Did you? |
|
AmazingThis hair dye is the best I've ever used. Most permanent hair dye washes out and rubs off on my clothes. This never does. Every now and then I get some on a towel when drying my hair but that about it. 0 of 0 people found this review helpful. Did you? |
|
Hasn't kept the colour very longI am rather disappointed with my first pur,chase as the colour has all washed out lasting about 3 weeks which I don't consider good value for money, so I would therefore not ask you to send me anymore. Thank you. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsBarbara- We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
DevastatedThe color was TOO dark. That's for starters. I left it on for less than 1/2 the time it stated to. I had intentionally allowed my hair to grow out anticipating doing this with your company after seeing the advertisements! My hair had roots appropriately 1" and 3/4 inches long. I had been letting my hair grow out from a short bob cut and it was past my shoulders at the point I colored it with your product. Not only was it so dark it turned a blackish color with plum tones but when I washed it I had so much hair fall out in the shower I panicked! It was like a chemo patient! I thought PERHAPS it was only because I had done something wrong myself.. I have done OTC products before however and NEVER had such a reaction. I thought if I waited and allowed myself to miss one shipment and didn't use any products in my hair, no heat to dry it, or style it, didn't get in a pool with chemicals.. that it would lighten and wouldn't do anymore damage. However hair continued to fall out at an alarming rate AND began to break off at the ends until it was ABOVE MY SHOULDERS and barely elbow my ears!! I finally had to suck it up and go into a salon where I was told YOUR product had damaged my hair beyond repair! I had to have my hair cut so short its now approximately three inches short all over! SHORTER than it was when I started growing it all out! And I've had to pay an exhorbant amount on keratin treatments to try and strengthen it. You can even see my scalp in places from loosing hair! I will be filing complaints along with pictures. 1 of 2 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSarah- We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Great color just not enough productGreat color just not enough product for even just the roots if you have really thick hair so doing to top and bottom roots and not so much middle. Next shipment I ordered an extra bottle for ends to try and see if I can get better coverage 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRochelle- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |