66,844 Verified Client Reviews |
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I was scared, but don't be, it works great!I loved the color and coverage of gray. And then they ask if you liked everything or wanted to make any changes. They can change the color just a little or a lot. Also, you control when you get each shipment. Don't be scared, try it right away! 0 of 0 people found this review helpful. Did you? |
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The bestColor is long lasting and covers the gray well. 0 of 0 people found this review helpful. Did you? |
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THE BEST!!I ABSOLUTELY LOVE ❤️ IT❣️ 0 of 0 people found this review helpful. Did you? |
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Beautiful colorYou listened to my input and adjusted the formula. Love it. 0 of 0 people found this review helpful. Did you? |
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WOWLove my color. So natural looking. AND its really great to have EVERYTHING you need right in the box. Only suggestion would to put another "stain remover" in the kit. This is the first time using this . I hope it covers my grey for a long time. Love it! 0 of 0 people found this review helpful. Did you? |
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Perfect!!Love this color! Got the purple tint I was looking for! Thank you! 0 of 0 people found this review helpful. Did you? |
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Great Customer ServiceI decided I wanted to start the slow journey towards a lighter shade. My colorist did a great job! She informed me of the pertinent info and chose a root shade that was a great compromise between the color I have and the color I want to work towards. 0 of 0 people found this review helpful. Did you? |
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Last time hair color too darkIt came out a lot darker than first time I used your color, I don't understand why, I always color my own hair. The first time I was so impressed, I told all my friends. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacqueline - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Easy DYI ColorI used the color on myself with ease. The result was better than expected. I doubt I will ever professionally color my hair again. 0 of 0 people found this review helpful. Did you? |
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Great color but...My friend followed the directions to the letter but the roots ended up a lot darker than the previously colored ends. Aside from the visible line between the dyed and undyed part, the color was amazing. Next time I will have her pull the color to the ends earlier. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We’re sorry that your hair color came out uneven. We’d love to remedy this by sending you a complimentary reformulation to provide more even results. Once your next order processes, your colorist will review your comments and photos and make any necessary adjustments. We look forward to crafting your reformulation. |