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Custom Color Set
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66,844 Verified Client Reviews |
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Hair colorStill to light. Try more toward medium blond. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoan - We apologize that your hair color turned out lighter than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not what I was expecting!The ease of ordering and receiving the product was great. The actual application was very easy. The directions are so easy to follow. My problem is...the color is not what I expected. You can barely see anything has changed. I chose the Lt Blonde. It does not look like the color I ordered. I would like to have it lighter if possible. Maybe a different formula or longer set time? I am up for recommendations. I posted my photos for you to see! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudy - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
This was a HUGE disappointment.This did not even cover my grays and I kept it on the full time. Not worth it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Hair colorI love my hair color. It has been perfect for me! 0 of 0 people found this review helpful. Did you? |
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Great ProductI have used eSalon colour 3 times now and am highly satisfied. The colour and condition of my hair are great and the product, packaging and instructions are of a good quality. 0 of 0 people found this review helpful. Did you? |
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Best out thereMy color is exactly how I want and it is the same every time. No worries it might color wrong. People think it is my natural hair color! 0 of 0 people found this review helpful. Did you? |
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Great color!Great color! I was not sure what color I actually wanted when I started. My colorist and I made three different adjustments and now I get so many compliments on my hair at a fraction of what it cost to go to my hairdresser. 0 of 0 people found this review helpful. Did you? |
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Very Happy with resultsBeing able to have quality salon product delivered to my door with expert instructions just for me is just what I had wished for for some time. It covers grays better than some salon colors! 0 of 0 people found this review helpful. Did you? |
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New Shade - ESalon listened!Love the lighter shade.- easy application. 0 of 0 people found this review helpful. Did you? |
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Love itLove the color and it is staying in good 0 of 0 people found this review helpful. Did you? |