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Custom Color Set
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66,844 Verified Client Reviews |
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Cancel SubscriptionCancel all future shipments. Not satisfied with your system. Did not cover my grey like I expected to do. I like Goldwell 5NN & 6NN. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFaith - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Beware - if you leave something in your cart you will be charged!My first order I found it to be okay. For myself, it didn't seem much better than the drug store version. My second order the order process was difficult because my internet was so slow. But, I decided to try it again, since it had been 9 months since I did try it. I went thru the process and afterward, I decided against it. I didn't hit submit but just closed the site. A few days later I get an email telling me my credit card didn't work. ( We had gotten a new one because some one hacked into our account.) So I just ignored the email. Then the box came. I called right away and spoke with a woman who was not very compassionate. She accused me of hitting submit and because I was in regular order, they somehow were able to get my new credit card number. I could return it, but I am way too busy to do that for the amount of the product. So this will be the last time I order from e-salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy- We apologize that you were dissatisfied with your experience. Since you indicated that you were unhappy, we have cancelled your service, as you requested. Again, we apologize that you were dissatisfied with your experience. |
colorI gave all my information and ask for a reddish color. The color dye is a horribly ugly color and it did not even cover my gray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
My colorLove the red undertone 0 of 0 people found this review helpful. Did you? |
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Easy!!!!I love the color they came up with, looks great and really covers the grey! 0 of 0 people found this review helpful. Did you? |
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Better than store box hair dyes,it's easy to do & inexpensive.Inexpensive Easy do it yourself Much better than store box hair dyes 0 of 0 people found this review helpful. Did you? |
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Best colourant everHaving coloured my hair for over 30 years professionally & home this is the best system ever. Have used for several months now & my hair looks the best ever 0 of 0 people found this review helpful. Did you? |
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Hair ColorLove the formula! Last much longer than store bought. 0 of 0 people found this review helpful. Did you? |
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beautiful colorVery easy to use with a complete packet and instructions 0 of 0 people found this review helpful. Did you? |
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It was greatI love it 0 of 0 people found this review helpful. Did you? |