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Custom Color Set
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66,866 Verified Client Reviews |
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Could not believe how beautiful my color came out.I was so impressed with my color that I decided to order the brow color with my next autoship. Thank you, great job! 0 of 0 people found this review helpful. Did you? |
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Excellent!Hair has never felt so good. Colour has lasted really well. Very impressed! 0 of 0 people found this review helpful. Did you? |
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Love loveLove this stuff wont use any other 0 of 0 people found this review helpful. Did you? |
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Worth it!I have enjoyed E-Salon color for two years now - great product and service! 0 of 0 people found this review helpful. Did you? |
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Love it.Love it. The color is perfect now. Thanks 0 of 0 people found this review helpful. Did you? |
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Natural looking colorI like the ease of control over ordering and adjusting. Satisfaction guaranteed makes this a good experience. 0 of 0 people found this review helpful. Did you? |
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Great color: pro or diyStarting going gray at 25 (aren't genetics awesome?!) Basically 28 years of coloring. Dark hair (italian heritage) Depending on my budget, I've had my hair colored by multiple really talented pros including Violet at Vidal Sassoon NYC, Devachan Broome St, and done multiple at home tactics ... Loreal pref, feria or excellence initially with highlights days later; Revlon, fructis.... eSalon color is multidimensional, something only my pros could achieve, and the feel after the color is as soft as the pros when I would get a Gloss treatment or deep condition. Amazing value for the quality received. The only reason I didn't give 5 stars: in the summer I like some highlights, bronze or copper. Asked but not received. Everything else is perfect. 0 of 0 people found this review helpful. Did you? |
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Matched perfectlyI love the customizable color! It matched my roots perfectly. This color is so much better (it covers better and lasts longer) than those you can get at the drugstore. My only reason for 4 vs. 5 stars is the amount I end up throwing away. I need probably half the amount provided and it kills me to waste it... I wish there were different "size" options. 0 of 0 people found this review helpful. Did you? |
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Not even closeI first started with a dark red as a new customer and I loved it but thought it was to dark for my complexion. I prefer bright vibrant reds so I requested that it be lightened to a bright copper red which is the color I have had in the past. I even sent a picture of the store bought brand I used to use. I followed the new application instructions exactly. So here's what I got. The roots are a mousey brown and the rest brown with a touch of reddish blonde in the front. No copper or red anywhere to be seen! I've always colored my hair either copper or vibant red like light auburn with warm undertones. I've been coloring my hair diy and professionally for 35 years when doing a complete color change was told to do the roots only! Store bought colors always turned out beautifully but did not come close to the grey coverage and quality of esalon brand. I understand that going lighter can be tricky and if the color I selected wasn't going to work, it would of been nice if the experts let me know and work with me to achieve the vibrant red I have had previously. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargit - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Staying PowerThis product definitely stays longer to cover my grey - much appreciated - although, since I'm naturally a very dark brown, it's difficult to get the lightest blonde I want. 0 of 0 people found this review helpful. Did you? |