66,866 Verified Client Reviews |
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outstanding color!This is the best DIY haircolor that I have ever used. I get lots of compliments. 0 of 0 people found this review helpful. Did you? |
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subtle highlights in a single process!!Love it. Not too gold, not too brown. just right. 0 of 0 people found this review helpful. Did you? |
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Used Before in 2015 and I'm Back in 2017Love Company,always shipping on time great product and customer service. Their products work! 0 of 0 people found this review helpful. Did you? |
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Great all-inclusive hair color systemI really like the fact that the color is custom mixed and includes all I need to color my hair at home. The color is exactly what I wanted and so far has not faded out. 0 of 0 people found this review helpful. Did you? |
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First shipmentFirst I want to tell you how happy I am with the immediate results, I know it was not easy because of the light blonde I had on the ends. The color fill process went smoothly and the results were beautiful.The whole experience was wonderful, how personalized everything is, cute and completely professional, it made me feel special. Thank you so much! No more drugstore box dye for me 0 of 0 people found this review helpful. Did you? |
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Color loveI really like the hair color and enjoy working with my color specialist to change things up here and there. 0 of 0 people found this review helpful. Did you? |
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Great alternative to the salon!I've been using this color over a couple years & I love it. I don't have the time or the money to hit the salon every month. I can do this myself whenever I need to. My good friend owns a salon & says this is much better for your hair than what you buy at the store! 0 of 0 people found this review helpful. Did you? |
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Love love love!The color is perfect! Love it! 0 of 0 people found this review helpful. Did you? |
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Color was perfect!!I wanted to stay red but go a little darker and the color mixed for me was perfect! 0 of 0 people found this review helpful. Did you? |
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The good and the badI'll start with the positives-- I loved having a stylist custom design my hair color for me. The packing was beautiful (and personalized-- so very fun!) and shipping was extremely convenient. The price was right for at-home color that promised salon results. My color did end up matching its promised shade (dark ash brown), so I was pleased with the outcome. Normally, any dark hair dye immediately turns my hair black, but that was not the case with this product. Additionally, my color was multi dimensional and left my hair with a nice shine. However, this is the strongest smelling dye I have ever used. I could barely breathe while waiting for it to dry because the chemical smell was so overwhelming. Additionally, it really dried out both my hair and my scalp; this does not normally happen to me with boxed color or at the salon. While the color was a perfect match to the promised shade, it quickly washed out and faded-- so much so that you can no longer tell that I ever dyed it. I was disappointed with the lack of longevity and the dryness that resulted from this color, especially when compared to other boxed dyes. Overall, I don't regret this purchase as it did provide about 2 weeks of lovely color. However, I will stick to my less expensive grocery store dyes as they have far fewer chemical smells, better longevity, and provide an overall better end result. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTori -We’re sorry to hear that you were unhappy with the scent of our color, and for how the color made your hair feel. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |