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Custom Color Set
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66,934 Verified Client Reviews |
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Amazing hair colorI Have worked as hairdresser in NYC for years and now live in NJ. I have been very dissatisfied with all my local salons after working in the industry. They can not get my color correct. When I first tried eSalon I emailed a pictures of what I dislike about my hair color. When my first order arrived it was so perfessional, came with two different colors for correction, mixing bowl, tint brush, and gloves, The directions were perfectly explained, and they did not skimp on the amount. I have long hair. I could not believe the results! After a year I spoke to the color specialist at eSalon and explained I wanted to try something different. My color was adjusted to perfection once again, I will never go to a salon for color after using eSalon. They are the best!!! 0 of 0 people found this review helpful. Did you? |
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The best custom colorThe only people who know that my hair has been colored is the ones who didn't see me for about three years when my health was very poor and I was under a lot of stress. They are are all saying that I look better than I have in years included high school. I want to thank you for helping to get the real me back and getting rid of the person in the mirror that I didn't and didn't want to know. 0 of 0 people found this review helpful. Did you? |
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Red VioletI'd like to say this was a great experience as it was blended specifically for me but was so very red that I looked awkward. Wanted more violet which they don't do. So I was a clown a few days. Bright screaming red. But the conditioning, the smell of beautiful chemicals touching your hair can smell they're healthy. So grateful for the private mixing for me! Because of this conditioning these "chemicals" do, I want to try another shade next time more like the Auburn 5.64... Or perhaps a personal blend of Burgundy Red this time. No more violets at this time. Incredibly excellent Customer service. 0 of 0 people found this review helpful. Did you? |
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Love itLove the color and coverage, I would like to say that makes my scalp a little sensitive. I'd love to go a lighter shade but I know is not possible. What about intensify the copperness? Make it look more orange. 0 of 0 people found this review helpful. Did you? |
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Beaiutiful Outcome!don't color my hair much but needed a lil change & cover the few gray hairs! Awesome outcome! 0 of 0 people found this review helpful. Did you? |
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Love it!I love my color! Dark, but not super black! 0 of 0 people found this review helpful. Did you? |
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My hair was suppose to be red it is now DARK BROWN!I have strawberry blonde hair and I was going for more of a copper color. I was so excited for this product. I use the hair dye and it turns my hair DARK BROWN!!!! Not only did it not give me the color I want it gave me a color wayyyyy darker than I was asking for. Not even close to the color I was asking. I am very upset and I will have to bleach my hair to be able to fix it which will cost me more money. What a waste of money. DO NOT order esalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMegan - We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
Still not what I'm looking forThis is still a couple of shades too dark and went a little brassy this time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Not for me !My hair was Ashe blonde before the dye after th dye you sent, it was Dark Blonde , please cancel all future orders ! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLiz - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
It was OK....really nothing special and the shampoo and conditioner left my hair extremely dry. Felt like a bird's nest, despite following instructions. Felt like very strong chemicals, not a big fan. Disappointing overall. Also that it's on Auto payment without any consent from me or not obviously pointed out to me if I somehow did consent to that, don't like that either, so watch out for that!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We’re sorry to hear that you were unhappy with how your custom color made your hair feel. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |