66,615 Verified Client Reviews |
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Hair Health Changed InstantlyI was using a box color for about a year. I thought it was okay. Cheap. But, my hair felt very damaged. I have naturally curly hair that hasn’t seen a blow dryer or iron in many years. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
CoverageMy gray coverage around my temples did not take. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatie - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your color! We look forward to the next opportunity to delight you! |
I’m not sureThe product itself it still wonderful. I’m just not sure about the adjustment I requested to the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeonna - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
BrilliantBut i would like the copper to b brighter and to cover my greys in my roots a bit better. 0 of 0 people found this review helpful. Did you? |
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After a few tries it turned out great!It took a few attempts to get the exact color I wanted, but I got there! Very vibrant and lasts a long time! The only thing I disliked was the bottles I got for my roots when I adjusted my color. It was the same as the last time, which looked a bit strange. I still love the overall color though!:) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIsabella - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Shampoo packet to smallReally like the kit but would like a bit more of the shampoo. The little packet is not enough for thick hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDena - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Loved the color BUT....I just did the color about a month ago... I absolutely love the color, the conditioner etc.!! I just don't need it every month... I would like to get it maybe 2 times a year, possibly 3.... How could I do that? And, I just want EXACTLY what you sent me last time, I do not want any changes!! I don't recall what I had chosen - was hoping you could just give me the same!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsS Sydneey - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your color. We look forward to the next opportunity to delight you! |
Almost there, but not quite yetI'm pursuing a color but unsure of what it is at this point, and haven't gotten there yet. We are taking baby steps to get there so It is a work in progress. But I have faith, that I will get there sooner than later. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElsa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColorColor is good. Wish it colored grays better, but it’s good for my use. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatharine - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Yet again - wonderful!So full disclosure, I just deleted my first one star review. I had given that review way back in the spring of 2020 after I tried my first color treatment, and the first mix was not quite right since it came out too orangey. I was a novice in doing my own hair, but with the COVID restrictions, I had not been able to visit a professional salon for months and I was feeling so dull and dumpy that I was ready to try a home subscription service. What I didn't realize was that I could use a balancing shampoo and tone down the brassy colors - so the customer service people at E-salon helped me out. With the next shipment of color, they had adjusted it and also I added a light set, to get the lighter streaks that I was used to. OMG. It turned out amazing, and now I am hooked. I am always getting asked if I've been to a professional salon, because the system I have now makes my hair look and feel amazing!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristina - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |