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Custom Color Set
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66,991 Verified Client Reviews |
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Doesn’t cover graysDoesn’t cover grays. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too DarkI have dark hair and was hoping this product would make it lighter with red. It is pretty, but it looks like my hair with a subtle hint of red in it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatalie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Turned hair blackThe color I just received is not the the same color I had last time.. I had about 2” grow out and the roots are black. It looks awful. I am not ordering from eSalon again. Now, I am trying to cancel my account and it’s about as bad as the product. I should have read the reviews before buying this inferior product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolyn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I love it e salonI loved the product, it does not mistreat the hair, the color is just like the sample, it leaves the hair hydrated, I don't know how I didn't hear from you before. 7 of 8 people found this review helpful. Did you? |
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Loved the feel and shineI definitely loved opening it and seeing my name, first off. Having it nice and shiny after the easy application was also a must have for me, eSalon didn't disappoint. Could my roots have been darker to match the rest of my hair? Yes..but working with my colourist to figure that out before my next shipment. Thank you!!! 4 of 4 people found this review helpful. Did you? |
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Love it!I was a little scared at first because my stylist thought maybe it would be too dark for me to start later but I didn’t want to be later so I decided just go with it it’s just hair it’ll grow back ha ha and it was perfect Fantastic I thought it was supposed to get a free brush with it, but it did not come with that so that’s it. It was an overall great experience. I’ve told others about it on Facebook. Thanks and have a great day. ! 8 of 10 people found this review helpful. Did you? |
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BOLDAll's I need is one word for how amazing my color came out. I use the Intense Violet Pearl. It's beautiful. I wish my hair was long again I could never find the right color so I cut my hair and I love it but the color I have now would look wonderful with long hair... It's totally covered my grey. You just need to watch out for the stain removing pad we get with all the color if you rub to close to hair n touch the hair you will lose color. Notes... The rest is 1,,2,,3,,,. Thanks... 7 of 9 people found this review helpful. Did you? |
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I love it!I love it. It covered all my gray hairs. I also love this color because it is lighter my hair it so shine. I will definitely recommend this product. 2 of 2 people found this review helpful. Did you? |
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Hair ResultLove the color and how great my hair feels. Very happy with the results. 0 of 0 people found this review helpful. Did you? |
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No Grey coverageThis did not sadly cover my greys. 1 wash and my roots were showing!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |