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Custom Color Set
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66,591 Verified Client Reviews |
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Custom Colour SetInitially I would have gave it 5 stars as I thought the colour was really good but 2 weeks later my roots are showing on the hairline at the front of my face. This wouldn’t have happened if the hairdressers had done it. 0 of 0 people found this review helpful. Did you? |
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Beautiful color but..I've been coloring my hair for 32 years, and this color is fantastic. My hairdresser loved it, too. But, it has left my hair so dry. I usually don't need to condition when I shampoo, and now I use heavy-duty conditioner every time, and leave it in through my shower. That helps a lot, but I worry about cumulative damage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
the color is greatvery dimensional, doesn't look like flat box hair color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKendra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color. We appreciate you sharing, and Happy Coloring! |
LighterI like your products need a little lighter next time 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStarlla - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
My colorI really do like this product, but it can get a bit expensive with S&H considering I have to dye my grays semiweekly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMatilde - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Non messyIt works, but it seems like you have to use quite a bit to get a little coverage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGabriella - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Beautiful colorMy next order will be just the roots 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Last color change notes.My last order was a color change as my hair was getting too blond. But the day is coming to dye it silver and have done with it. Why? My last dye did darken my blond okay but didnt cover the grey roots. Unless my thinning hair has decided to grow really fast, the grey is half inch from roots already. No change, just every 6 weeks now please. Still love you guys and thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great ColorLove the color. It was exactly what I wanted. Easy to use. Only reason I didn’t give 5 star is because of the strong ammonia smell 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherrie - We are so very happy to hear that you are loving your customized eSalon color. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Great coverage and left my hair feeling greatfaded quickly on my ends though! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are sorry to hear your color is fading faster than expected! One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |