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Custom Color Set
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66,591 Verified Client Reviews |
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First timeLoved the ease of order n application Sadly coverage of my greys wasn't great 0 of 0 people found this review helpful. Did you? |
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Need color change!I still need to go lighter to try to be more my natural color. I don’t see any opportunity to request changes anywhere as I have before... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color ChangeThe color is great but still not enough burgundy! Getting closer! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsV. - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
HaircolorCovers All the greys! Great product. Just wish it had a moisture in it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAudra - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! We will be reaching out with advice from our experts on how we can help you combat any dryness you're experiencing. Happy Coloring! |
Great productLeft my hair dry but awesome color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShelly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love it !Initially, I thought it was a bit darker than I would have liked, but its perfect! Such amazing shine and condition. 0 of 0 people found this review helpful. Did you? |
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Love the color - not enough product thoughThank you for the custom color. It looks divine on my hair and I have a lot of compliments. Just a slight problem with the amount of product that I received. The root treatment was enough to cover my whole head. But the amount for the ends we were short about 1/8 of my head. I have a lot of hair, like really, a lot. So maybe there is a way to adjust that. Thanks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeannine - Thank you for reaching out to us here at eSalon! We are so sorry to hear you did not receive enough color to saturate your ends. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Every thing you need!I liked the color a lot and I liked that you had everything you need in the kit. I was a bit disappointed that my hair felt dry on the ends. This did improve after using my usual conditioner. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacqueline - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
LikedOverall color I like but II am starting to see some shades of reddish/orange in areas. Also some greenish like tint will shimmer thru at times. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsApril - Thank you so much for reaching out to us with this feedback. We are truly sorry to hear that the results of your most recent formula had a green tone to it. Here at eSalon, we take our Color Happiness Guarantee seriously, and we would love to remedy this for you. One of our Color Experts has reached out to you via email with additional information, and the next steps. We look forward to speaking with you soon. |
I like it!It is still a little lighter than I wanted but I like it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKeri - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |