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Custom Color Set
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66,591 Verified Client Reviews |
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Excellent hair color!I’m naturally a brunette but have enough gray that I decided to medium ash blonde. Usually I pick up a couple of the better hair color brands at the drugstore to accomplish this. Cue the pandemic and getting out of the house is less appealing so I decided to try eSalon. I liked the question process although I had to ‘trick’ it to get the lighter blonde color I wanted. Otherwise everything has turned out well. The color is a bit red, almost strawberry blonde, but I think a toner will fix that. Definitely a good purchase! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDesiree - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Hair colorDid a better job at putting this on!! And left it slightly longer. 0 of 0 people found this review helpful. Did you? |
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Best home hair colour everPerfect match, looks like my natural hair but with no greys 🤫 0 of 0 people found this review helpful. Did you? |
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Love the color and shineI love the color that was prepared for me. The hair wasn’t dry after the application either. I took one star off because there was strong chemical smell while I was mixing the color. For new buyer, you need a bowl to mix in your color because it is too thick to shake it in the bottle like the store/drugstore bought. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTisha- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Still a nice colour but not quite as amazing as last timeApplied according to instructions but unfortunately my roots are noticeably more coppery that rest of hair. Still a lovely colour but annoying as the last batch had evened my hair out, so a bit disappointed. I can only assume that the 30 mins on roots, 3’mins on rest of hair timing is a bit out. Would be good to get some advice on how to fix this or at least avoid it happening next time. X 0 of 0 people found this review helpful. Did you? |
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Fabulous productI didn’t like my 1st color. They were very patient with me and sent me a new color, that is beautiful. Wonderful product, fabulous service, great price! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
No embarrassing rootsI haven't colored my hair in at least 6 years, probably 10 for two reasons. One, the salon cost $100 after tip and my roots were back in so soon - I hated the skunk look, which seemed to last longer than the new color. Secondly, I started to do it myself with box color from the stores, and the look after two weeks was awful, different shades and it seemed to just never match. For the first time, and I waited a few weeks before writing this review, there is no root discolor, or basically eSalon gave me a perfect match. Thank you eSalon for such a great match! I chose the semi permanent because as the grays come in they seem more natural and blended as if I wasn't coloring my hair at all. I also think that it is gentler on my baby fine hair. I love this product and will continue to use it. Once again thank you eSalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarianne - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Color faded quicklyFive weeks after I used the second application (the new adjusted color) I noticed a small section of my gray hair was already faded. Not just the roots but the entire piece. Since I have already received the 3rd shipment, I will use the product once more, but I would like to cancel my subscription as of now. I will have my hair dresser do the color in the future. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Lighten upI requested a lighter brown but it's still on the dark side Im thinking because my last color was a darker brown. Maybe it will lighten up with time. Still a nice color though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
The color was great, but dear God, the fumes!The color was great, but dear God, the fumes! I like the color, but may need to go darker. The one thing that was really notable were the fumes. Much worse than what I had been using. I’m not sure if that will be a deterrent from having me use this product again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShannon - Thank you so much for sharing your feedback with us. We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |