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Custom Color Set
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66,591 Verified Client Reviews |
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Root care and brassinessI feel like my root color doesn't last long. Also, the color seems to turn brassy looking after a short amount of time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I'm a ConvertI dragged my feet on this for a long time. I didn't think that eSalon could offer anything that was substantially better than an off-the-shelf boxed dye. Hair color is hair color, right? Well... Yes and no. Yes, I could probably have gotten a similar color by scouring the store shelves for just the right demi-permanent shade. However, I would have had to figure out the different processing times on my roots versus my mid-lengths and ends, not to mention the inevitable disappointment when things just don't turn out as you'd hoped. I also would have to be pretty careful with my root application to avoid the dreaded "hot roots" you sometimes get when you're doing your hair at home. Having eSalon do the formulation for you is just easier. And don't we all need things to be easier right now? If you've dyed your hair recently, your first order will probably include a different formula for roots and ends -- this is crucial if you're like me and just kind of glop the formula on in spite of your best efforts at neatness. The way they formulate this makes it foolproof, and my entire head is actually the same color. Speaking of the color... My hair is a rich, warm brown, though I don't LOVE that you can only see the warmer tones in bright sunlight. Normally, I would feel disappointed and keep hunting for another shade, but not this time. I requested a change to my color, and though I haven't heard back from my colorist, I'm confident that they'll be able to tweak my shade into something a little different. Ultimately, yes, eSalon is more expensive than a boxed dye, but I think it's worth it for the convenience and customizability. There's really something to be said for being able to message an actual human being. And having a separate formula just for your roots? So convenient. 5 of 5 people found this review helpful. Did you? |
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Response From Our ExpertsRose - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Lovely colour but..I do like the colour, just perfect shade, however my hair feels more tired now and dry. At the same time now matter how much I rinse, even after a few weeks worth of washes - the hair colour still keeps leaving stains on my towels. 0 of 0 people found this review helpful. Did you? |
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Custom ColorHappy with this color, although I wish there was less of a red undertone. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRita - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Happy with my orderI am happy with my order. But the color didn't turn out the way I hoped. I will order more and change the color a bit. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsOlabisi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nice, easy. A short phase of red tone but mellowed out to light brown in a weekAt first, the color was a pretty dark brown, then about a week later it moved to reddish tones. I got the tint rinse knowing my hair tends to get reddish which I hate. But that tint rinse didn't make any difference. A few weeks after I colored, the color settled into a nice medium brown and really looks good. I'll keep ordering and trying to mitigate the reddish tones. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColorLiked the product but seemed to lighten really fast , gonna try again to decide if I’ll continue. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
it's natureit's nature but not cover roots of grey. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYouxuan - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Good color but gray coverage did not last beyond a weekFollowed directions perfectly, step by step, very carefully. The color was beautiful. Looked great. However the gray around my temples and forehead started showing after just one week. When I have my hair colored professionally, coverage can last up to 6 or 7 weeks, sometimes more. I was disappointed as I really wanted to love this brand and stick with it forever. I’d recommend esalon to others simply because it’s a great concept and far better than the boxed brands. It might work better and longer for other customers. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWillayne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
My ColorFinally my hair has saloon color not at salon prices 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |