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Custom Color Set
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66,991 Verified Client Reviews |
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NeverWithin a month my hair color was reddish brown not a good color on me. Also I never agreed to autoship now I have a product I don’t want can’t use and out whatever you charged me. I cancelled the autoship I don’t know why I am surprised by anything your company says. In the salon I was charged for a glaze I never asked for and had to fight with your nasty arrogant manager to get my money back. This happened on three separate occasions. BTW the store is the one in Eastchester NY 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLily - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! Also, I wanted to let you know that we do not and have never had a Color Studio in New York. Our Color Studios were all located in California, and they have all been permanently closed since 2020. I hope this helps! We truly appreciate your feedback. |
Transitioning to GrayI'm so pleased with the individual attention to detail that I have been given as I transition to my natural gray color. The demi-permanent color of light brown is so perfect. 0 of 0 people found this review helpful. Did you? |
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Perfect color for meGreat product and friendly knowledgeable staff 0 of 0 people found this review helpful. Did you? |
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Wow!Could not be happier with my result!!! My color is PERFECT! The dimension is incredible! I feel 10 years younger! Thank you thank you thank you!!!!!!!!! 0 of 0 people found this review helpful. Did you? |
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The GreatestI used this dye for the first time yesterday, and I am in love. I was using madison Reed which did OK but decided to try Esalon because I was curious in the difference between them. OMG Esalon is way way better. They send you way more in a pack and my first box I got for 11.00. Madison Reed don't even send you no packet of shampoo and conditioner and no dye remover or pre dye packet you put on so dye doesn't stain. My hair turned out phenomenal. I will never use another dye. Love this product already after one time. 0 of 1 people found this review helpful. Did you? |
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Flawless and dependable as always!I’ve colored 5 times with e salon. I was originally a client with another mail order color company that went out of business. One of the other very popular mail order companies didn’t have colors in the range that appealed to me, so esalon won my business and has kept me coming back with excellent customer service. This time I emailed back and forth quite a bit with a representative because I wanted to go darker. I’m so impressed with how quickly they respond and how helpful they are. Id have gone too dark if I’d chosen the color myself. If I could change one thing, I wish the color lasted longer on my gray roots, but we have crazy hard water that’s softened which I know is a downer for color, so all things considered, it’s the longest lasting I’ve found. 0 of 1 people found this review helpful. Did you? |
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Love the color but..I love the color adjustment my stylist recommended. However, I started noticing grays 3 weeks after coloring. Usually I can go at least 6 weeks before seeing anything. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeticia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Don't buyMy color exploded. It went on my ceiling, floor, walls, and my blinds. It's on my carpeting. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLulu - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the colorThey got my color right on my first try. All the grey was covered and it looks like my natural color. Easy to use! No chemical smell either. Very pleased. 0 of 0 people found this review helpful. Did you? |
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Awesome colorMan I didn't know if I was going to like this but it is beautiful Geeat job guys!! 0 of 0 people found this review helpful. Did you? |