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Custom Color Set
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66,991 Verified Client Reviews |
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Didn't work wellI am disappointed with the eSalon color, partly my own fault. Pros; super easy to use, everything was included in the kit, kit was beautifully packaged, color was exactly what I ordered. Cons: the color I ordered was too dark and didn't look like a natural color. I chose the color and unfortunately, choosing from a small color online, I choose the wrong color. After washing my hair the second time I noticed that grey was showing already in my temples. I don't know if my hair just doesn't hold the color or the color doesn't stay on grey hair. I'm a senior and even perms don't hold the way they used to so it may be my hair. Outcome: I won't order again but I'll go back to having my hairdresser color my hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Okay… In the interimI’ve needed 20 volume. The whole top of my head is grey and I wanted more of an orange hue and ended up with a pink/brown hue after some fading 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAleisa - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Can’t cancel subscriptionI can’t cancel my subscription 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Much too darkMy hair turned a murky brown instead of light ash blonde. No thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Tatiana! We are so sorry to hear that your color hasn't met your expectations. Please check your emails, we have contacted you to help you further. |
1st time buyerI have been messing around with your average supermarket box dyes for months now to get rid of my red roots to blonde, trying to avoid spending over £150 in a salon and 3+ hours in the chair. I coloured my hair last night with the eSalon products and I am already beside myself happy with the results, the colour is even from roots to ends. I've already brought forward my next delivery so I have refreshed hair before my holiday andI recommended to my mum already. Thank you 6 of 6 people found this review helpful. Did you? |
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Unbelieveable ResultsGreat colour. I really needed an alternative to salon colour as it was too expensive for me every 6 weeks so I am just thrilled to have found this product. Can't believe the results. My biggest fear was build up of colour causing ends to turn BLACK but because of the careful directions it doesn't happen. Love it and excited about it!!! :) :) 5 of 5 people found this review helpful. Did you? |
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Change Hair ColorFew months ago,I tried hair color with esalon. Loved it so much, decided to try again when came time needed color. Only this time I wanted to make a little change. I ask to go just little darker. I wanted Dark Ash Blonde. I was amazed at our come. Simply live the color. And my hair looks so different after coloring. Seems more better than store bought coloring.. I would recommend the esalon to anyone . Thank you ! 5 of 5 people found this review helpful. Did you? |
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Great productCovered the gray. Color is perfect 4 of 4 people found this review helpful. Did you? |
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Fabulous!I have tried several at home color companies and this time eSalon knocked it out of the park! Great gray coverage and matches my natural color to a T!!! No nasty ammonia odors and my granddaughter said it smelled "amazing". Followed the directions closely and it was very easy to do. Will be looking forward to my next shipment! 4 of 4 people found this review helpful. Did you? |
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Colour results.Very natural look. Extremely pleased 3 of 4 people found this review helpful. Did you? |