67,063 Verified Client Reviews |
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Dye would not come outSooooo waxy I will never use this product again. Would not come out of my hair. Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Couldn't Rinse OutHi, I'm not sure if this is the normal result of this product but I tried to follow the instructions. But when it came to rinsing it out, my hair felt waxy and I had a difficult time trying to rinse it out. A waxy substance kept accumulating under my nails and it took a few days and several hair washes for my hair not to feel greasy. I just received my new order and am going to try to give it another shot. I would like to know what I am doing wrong before I proceed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMonique - We apologize for the inconvenience. Although this is certainly not normal when using our products, our gel color is crafted from highly pigmented professional-grade dyes, which can feel heavy if not thoroughly washed out. Our color can occasionally require a bit more shampooing than other color, but not to worry, this can easily be fixed with another wash. If you still have this feeling, we then suggest using a color-care clarifying shampoo to remove any of the remaining residue from your hair, leaving it feeling fresh and squeaky clean. To help avoid this issue in the future, we recommend that you bring any leftover hair color in your bottle or bowl, fill it with water and mix it together. Then, after tilting your head back, pour this mixture onto any areas you applied color and deeply massage it for 2-3 minutes prior to rinsing. This will seriously help to loosen any residual color and prevent staining on your scalp. |
Very happy with the quality and serviceI am extremely happy with my hair colour and highlights too. I have changed my colour very slightly but I love my hair so thank you, I appreciate the quality and service. The packaging is delightful too. 0 of 0 people found this review helpful. Did you? |
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Awesome and so easy!!I love eSalon and will continue to use their products. 0 of 0 people found this review helpful. Did you? |
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Beautiful and convenientEasy to order, customize, apply. I'm very happy. Great quality product. 0 of 0 people found this review helpful. Did you? |
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Almost perfectBeautiful colour and great applicators. Instructions were very easy to follow. First time getting my hair coloured through eSalon and it was a very good experience. Only problem I had was the colour itself was darker than I wanted but it has been adjusted. We'll have to see what my next colouring has in store. 0 of 0 people found this review helpful. Did you? |
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I will never buy any other color from anywhere else again!Not going to lie I was nervous about trying this personalized color. I’m a natural red head but had my hair heavy blonde bayalage and I was ready to go back to my natural! And to my surprise this did it! It was easy to apply and the color turned out PERFECT!! 0 of 0 people found this review helpful. Did you? |
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PerfectAbsolutely loved the color and all the products. Very professional. 0 of 0 people found this review helpful. Did you? |
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ColourBeautiful colour with softness and shine 0 of 0 people found this review helpful. Did you? |
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Exactly the color I was hoping for!!!Working with the eSalon team to choose just the right shade to cover my highlights and help me get back to a more natural brown was a great, very attentive and awesome experience 😊 0 of 0 people found this review helpful. Did you? |